Conflict Managed

Ep 198, The Multigenerational Workforce

This week on Conflict Managed we welcome Nikhil Raval. Join us as we explore:
Escalation culture
How to bridge generational divides
Global Gen Z similarities and differences
The personal impact of fantastic leadership
Want engagement? Communicate goals and expectations, consistently recognize good work, and be transparent.
Taking the time to become more self-aware
Being mindful to overcome generational stereotypes
Human connection at work in the age of AI
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
 
Nikhil Raval is a leader, learning, and change expert who passionately believes the role of learning in its many forms is to lift the societies it serves. He believes that organizations that we work for also have the responsibility to serve society. At the intersection of these two forces lies leadership development, a pivotal element in driving meaningful change.
After a successful career in Financial Services for nearly a decade in the US, he forayed into Leadership Consulting and led as the MD and Board Member of Duke CE, India. He is the author of the bestselling book Target Gen Z: Understanding the Gen Z Mindset on Brands, Work-Life, Learning and More, released in 2021 and Generational Fusion: How to Master the Multi- Gen Workforce: Uniting Strengths Across Ages, released 2025. He is also the host of the popular podcast Working with Gen Z, which examines all facets of the Gen Z generation at the workplace, heard in over more than 60 countries. A multiple-time TEDx speaker and award-winning presenter, he continues to inspire leaders at every stage of their journey.
 
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
 
#ConflictManaged #Podcast #GenZ #Leadership #MultigenerationalTeams

Ep 197, Beyond Age Stereotypes: Winning Together at Work

This week on Conflict Managed we welcome Heather Tinsley-Fix, Senior Advisor of Employer Engagement at AARP. Together we explore:
Research showing the benefits of working with colleagues in different generations
What are older workers concerned with?
Practical ways to avoid falling prey to age stereotypes at work
The impact of age discrimination on older workers
The positive bottom-line effect of multigenerational teams and organizations
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
Heather Tinsley-Fix is a thought leader and influencer working to advance the value of older workers and the business case for building age-friendly organizations. As Senior Advisor of Employer Engagement at AARP, she leads the AARP Employer Alliance, a nationwide group of employers that stand with AARP in affirming the value of experienced workers. With a background in marketing, innovation, and program management, Heather works with employers and job seekers, external partners, and academics to provide thought leadership on 50+ labor market issues and create practical resources that enable employers to build organizations that capitalize on the value of experience and make the most of a multigenerational workforce.  She holds a B.A. in English Literature and an M.A. in Literary Theory, both from the University of Exeter.
 
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
 
#AARP #Generations #ConflictManagement #WorkplaceCulture #Communication

Ep 196, Gamifying Behaviors at Work You Find Difficult to Find the Best Path Forward

This week on Conflict Managed we welcome Joel Steele. Together we explore:
Focusing on where you want to go, not what you’re trying to avoid
What are your emotions (gems) telling you?
What is daily success?
In conflict, what do you want?
Joel’s new book: The Life Switch
What does it mean to live life (and work) “on” instead of “off?”
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
Joel Steele is living proof that your lowest moments can lead to your greatest breakthroughs. By age 25, he’d faced bankruptcy, near-death experiences, and life on the edge. But through raw self-awareness and bold decision-making, Joel flipped the switch—and completely rewired his life.
Today, Joel is a financial expert, entrepreneur, keynote speaker, and a member of the ownership group of the Denver Nuggets’ G League affiliate (Grand Rapids Gold). He’s the author of Life Switch: How to Experience the Power of Living On by Discovering Your Potential, Passion, and Purpose. Joel’s a devoted husband and father who believes success means nothing if you don’t know who you are off the stage, too.
  
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

Ep 195, Gen Z at Work

This week on Conflict Managed we welcome Will Giangrande. Together we explore:
Transferable skills
Misperceptions of Gen Z at work
Gen Z expectations
Getting to the root of generational differences at work
Giving feedback to Gen Z
Reverse mentorship as a golden opportunity
 
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
 
Will Giangrande is the founder of The NextGen Playbook, a program aimed at bridging generational gaps in the workplace by empowering young professionals and helping experienced leaders foster stronger, more connected teams. He also serves as a Kindling Ambassador, supporting young professionals through mentorship, and is a certified Take Flight Facilitator, using the DISC personality framework to enhance team collaboration. Through his work, Will is dedicated to helping organizations build thriving environments where individuals can grow, succeed, and contribute their best.
 
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#Generations #Generationsatwork #LeadershipDevelopment #ConflictManagement #WorkplaceCulture #Podcast #GenZ

Ep 194, The Problem With “Should-ing” Over People

This week on Conflict Managed we welcome Mitchell Osmond. Together we explore:
What is common knowledge?
Being bitter or better
The obstacle of holding people to what hasn’t been clearly communicated
Deciding to be thick skinned and soft hearted (instead of thin skinned and hard hearted)
Success professionally and personally
How do you define success?
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
 
Mitchell Osmond is a trusted advisor, leadership consultant, executive coach, and host of the Dad Nation Podcast (Top 5% globally, +33k listeners). With over 15 years in senior leadership, he helps high-performing men achieve success where it matters most—at home, in their health, and in their happiness—while enhancing their career success. Mitchell has guided executives, entrepreneurs, and driven professionals to bridge the gap between career achievement and personal fulfillment.
His coaching, programs, and podcast equip men to lead with confidence, master their mindset, and build strong marriages and families. As a sought-after speaker and thought leader, Mitchell shares his expertise on leadership, marriage, mindset, and high-performance habits at events, masterminds, and across his digital platforms. His mission is clear: help career-driven men lead with purpose, win in every arena, and create a legacy that outlives them.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast

Ep 193, Winning the Generation Wars at Work

This week on Conflict Managed, the tables are turned. Scott Williams, CEO of Discovery Park of America, interviews Merry Brown, UT Martin Ombuds and founder of Third Party Workplace Conflict Restoration Services about her new book, Winning the Generation Wars at Work: Making (Your) Age an Asset.
Join us as we discuss:
The antidote to the generation wars at work
Why generational conflict is more about narratives than people
How age stereotypes produce lost opportunities at work
Opting for dialogue instead of debate to ageism proof your workplace
How leaders can design systems that invite every voice, not just senior ones
What younger employees can do to be heard without losing clarity or credibility
How technology, including AI, encourages every generation to keep learning together
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and (usually) hosted by Merry Brown.
 
#ConflictManaged #WinningTheGenerationWars #GenerationsAtWork #WorkplaceConversations #Leadership

Ep 192, Fear at Work

This week on Conflict Managed we welcome Jacqueline Wales. Together we explore:
What is fear?
Four professional fears
Fear as information
Fear based behavior
E.A.R.: Face it, Explore it, Act on it, Rise with it
Self-compassion
Do you have enough information for the judgement you have made?
Not fearless, but fear intelligence
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
 
Jacqueline Wales has spent over 18 years helping leaders and teams around the world transform fear into clarity, courage, and trust.
Her work is grounded in a simple truth — fear isn’t the enemy. It’s data. When you learn to read it, you lead differently.
Jacqueline is a passionate champion for being fearless. She is the author of Fear Intelligence: A Practical Framework for Leading Beyond Fear, The Fearless Factor, The Fearless Factor at Work, and When The Crow Sings, a novel. She is a TEDx and Vistage speak, founder of Transformational Strategies for Success programs and a trusted advisor to senior executives who are ready to transform their professional and personal lives.
 
jacqueline@jacquelinewales.com
jacquelinewales.com
linkedin.com/in/jacquelinewales
 
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
 
#Fear #Emotions #LeadershipDevelopment #ConflictManagement #WorkplaceCulture #Communication

Ep 191, Repairing Relationships at Work

🎙 This week on Conflict Managed we welcome Dr. Lola Gershfeld. Join us as we explore:
Working with family
How to repair ruptures at work
Attachment theory at work
Unresponsive manager? What to do.
We are wired for connection
Negative cycles
Emotional Disconnection
A.R.E. (accessible, responsive, engaged) you there for me?
Emotions as the music in our relationships
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
Dr. Lola Gershfeld is the founder of EmC Leaders and co-author of The Emotional Connection: The EmC Strategy: How Leaders Can Unlock the Human Potential, Build Resilient Teams, and Nurture Thriving Culture. Her work focuses on helping leaders unlock human potential, strengthen teams, and build healthy workplace cultures. Before launching EmC, she spent more than twenty years as a CFO and HR professional, studying how to resolve conflict and re-engage teams. Her EmC process has become a significant contribution to leadership and organizational resilience. When she is not working, she finds inspiration in hot yoga classes, enjoys exploring with her five grandkids in Hawaii, and cherishes the relationships with her life partner, family, and colleagues.
Dr. Gershfeld's is the co-host of The Leader in You podcast.
 
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

Ep 190, Emotional Dysregulation At Work

This week on Conflict Managed we welcome Garrett Wood. Together we explore:
Finding your why
What is the leader’s job?
Emotional dysregulation vs emotional regulation at work, and why it matters
The team as a choir
Addressing beliefs that no longer serve you
A3 framework
Your unique nervous system needs
Success is dependent on your wellbeing, not at its expense
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
Garrett Wood is a National Board–Certified Health and Wellness Coach, clinical hypnotherapist, executive functioning specialist and founder of Gnosis Therapy. For nearly two decades, he has helped high-achieving, high-masking professionals turn burnout into breakthroughs using outcome based coaching, clinical hypnotherapy and somatic regulation.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#Emtionalregulation #LeadershipDevelopment #ConflictManagement #WorkplaceCulture #Dysregulation #Podcast

Ep 189, The Bravery To Sit In Discomfort

This week on Conflict Managed we welcome Hacia Atherton. Together we explore:
Making space for and supporting women in the trades
Understanding and playing the game of business
How much is your poor workplace culture costing you?
Hacia’s new book, The Billion Dollar Blind$pot
Wellbeing framework
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
Hacia Atherton is the author of The Billion Dollar Blind$pot — a groundbreaking book exposing the silent cultural costs sabotaging business performance and reshaping how we define leadership.
As the first female CEO of a large plumbing company in Australia, Hacia brings a bold voice to male-dominated industries, driving cultural reform from the inside out. Her journey from trauma to triumph began after a near-fatal horse-riding accident left her unable to walk. Refusing to accept that diagnosis, she rebuilt not just her body, but her mission one step at a time.
Today, she’s the founder and chair of Empowered Women in Trades (EWIT) — a not-for-profit organisation focused on attracting and retaining women in skilled trades across Australia and the U.S., two of the world’s most male-dominated sectors.
Hacia’s work blends lived experience, leadership psychology, and strategic transformation to champion psychologically safe, inclusive, and high-performing workplaces — where people aren't just surviving, they're thriving.
 
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
 
#Trades #WomenInTrades #LeadershipDevelopment #ConflictManagement #WorkplaceCulture #Courage #BetterLeadership