Conflict Managed
Conflict Managed is a podcast about toxic workplaces and how to fix them. Listen to stories of dysfunction and triumph from different walks of life and professions. Join us on the journey as we talk about the good, bad, and ugly of our work environments and discuss a vision for the future of human-centered workplaces where people are not only treated with dignity and respect but encouraged to be their brilliant selves. Managing Conflict is not magic, though it takes intentional and sustained planning for health to win over chaos in any environment. Conflict is normal and expected. Let’s deal with it.
Episodes

4 hours ago
Ep 176, The Secure Leader
4 hours ago
4 hours ago
This week on Conflict Managed, we welcome Dr. Jaime Goff. Join us as we discuss:
🗝The joy of working with a fantastic leader
🗝How to disagree well at work
🗝Should you vent to your leader?
🗝Emotions as information
🗝When a leader reacts badly to feedback, how should you respond?
Conflict Managed is available wherever you get your podcasts and on YouTube: @3pconflictrestoration
Dr. Jaime Goff is the author of "The Secure Leader" and founder of The Empathic Leader, LLC, where she specializes in helping leaders unlock their full potential through executive coaching, insightful workshops, and thought-provoking keynotes. With her unique blend of expertise in psychology and leadership development, Jaime helps individuals and teams navigate their toughest challenges, build resilience, and achieve transformative growth.In addition to her coaching and speaking, Jaime serves as the Director of Leadership Development for an international healthcare system, where she designs and leads innovative programs that inspire leaders to thrive. Her career began in higher education as a professor of Couple and Family Therapy and later as an academic dean.Dr. Goff’s thought leadership has been featured in academic journals and industry magazines. She shares her insights regularly on her blog and LinkedIn, where she engages a thriving community. A seasoned speaker, Jaime has delivered presentations and workshops at more than 30 professional conferences.Jaime holds a PhD in Couple and Family Therapy from Michigan State University and a graduate certificate in executive coaching from Southern Methodist University. She is an ICF-certified coach and holds the SHRM-CP designation. With over 25 years of experience as a psychotherapist, professor, and executive coach, she is passionate about helping leaders craft empowering stories that help them become more secure.When she’s not empowering others, you’ll find Jaime hiking with her husband, Eric; spending time with her dog Ursa and her cat Amos; painting; or building Lego sets. Find out more about them https://drjaimegoff.com/.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

Tuesday Sep 09, 2025
Ep 175, Before You Reach Burnout, Proactively Take Control
Tuesday Sep 09, 2025
Tuesday Sep 09, 2025
This week on Conflict Managed, we’re joined by Michelle Niemeyer. Join us as we discuss:
The art of bending time: become a ‘time suck ninja’
When your experience of a colleague differs from other people’s
The important difference between task-oriented relationships and human relationships with colleagues
Recognizing unprofessional behavior as soon as possible, before it becomes a pattern
Listen on your favorite podcast platform or on YouTube: @3pconflictrestoration
Michelle Niemeyer is a speaker, coach and former attorney who teaches professionals how to bend time so they can stay sharp, productive and profitable – without burning out. After finding her way to burnout and back in her own high-performing legal career, Michelle created The Art of Bending Time, a framework that helps people connect the dots across work, life, and purpose to magnetize success and reclaim their joy. She helps businesses retain top talent, boost development, and keep their people energized and engaged – all while making the magic happen.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#PreventBurnout #TimeManagement #WorkplaceConflict #WorkplaceCulture #ProfessionalBoundaries

Tuesday Sep 02, 2025
Ep 174, Narcissism at Work: Patterns, Boundaries, Practical Responses
Tuesday Sep 02, 2025
Tuesday Sep 02, 2025
This week on Conflict Managed we are joined by Dr. Anthony Mazzella, Psychotherapist & Psychoanalyst. Join us for a practical conversation on how to recognize narcissistic patterns at work, set internal boundaries, and use curiosity and a slower pace to keep conflict from spiraling.
Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.
As a leader and expert in the field, Dr. Mazzella holds various clinical positions, including, but not limited to, treating patients in his private practice, training professionals at two post-graduate training institutes, conducting research, and lecturing across the country. While his focus with his patients is psychodynamic in nature, his main goals are to build a trusting relationship and help each patient reduce the frequency and intensity of their emotional painful thoughts and suffering. He helps his patients overcome both acute and long-standing problems that may be more imbedded in their personality.
Anthony is the host of the podcast The Narcissism Decoder, a podcast takes a comprehensive look at various facets of narcissism.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#ConflictManaged #WorkplaceConflict #NarcissismAtWork #Leadership #Boundaries #WorkplaceWellbeing

Tuesday Aug 26, 2025
Ep 173, Workarounds That Work
Tuesday Aug 26, 2025
Tuesday Aug 26, 2025
This week on Conflict Managed we’re joined by Dr. Michelle Griffin. Join us as we talk about building smart workarounds for the hard parts of your job, so your strengths lead and your time goes where it matters most.
We discuss:• How to design workarounds that fit you• Turning leadership coaching into action you can use• Investing in people and culture for better results• What HR really does and how to partner with them• Understanding your rights and the role of HR in conflicts
Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.
Michelle Griffin is the founder and CEO of Griffin Resources, an end-to-end business solutions provider based in Tampa, Florida. Since founding her company, Michelle has built Griffin Resources into a comprehensive organization offering HR outsourcing, talent acquisition, sales strategy, and operational support services on a fractional, hourly basis with no monthly retainer requirements.
Griffin Resources distinguishes itself through its strategic approach to talent acquisition, going beyond simply filling vacancies to consider clients' long-term vision and aligning human capital with organizational goals. The company's innovative recruitment methods include behavioral and cognitive assessments, structured interviews, and ATS optimization to ensure the best match between candidates and companies.
Prior to launching Griffin Resources, Michelle served as Head of Human Resources at ConnectWise and Human Resources Director for Homes by WestBay. Her expertise spans corporate recruiting, compliance, payroll, employee benefits, and talent development.
Michelle holds a PhD in Industrial-Organizational Psychology from Grand Canyon University, along with a Master's degree in the same field. She remains active in her professional community, formerly serving on the Board of Directors for HR Tampa in College Relations.
When not helping businesses optimize their operations, Michelle enjoys traveling and supporting various philanthropic causes, including High Hopes in High Heels and Shriners Hospital for Children.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

Monday Aug 18, 2025
Ep 172, Systems Reduce Unnecessary Conflict
Monday Aug 18, 2025
Monday Aug 18, 2025
This week on Conflict Managed we welcome Chris Donaldson for a practical look at how small choices, real mentorship, and clear procedures shape everyday work. Join us as we discuss:
🔹 Vertical relationships and practical mentorship that lifts every level
🔹 Why the little things in your work compound over time
🔹 The ripple effect of “crying wolf”
🔹 Transferable skills that travel with you from role to role
🔹 Clear operating procedures that reduce avoidable conflict
Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.
Chris Donaldson is a native of Northwest Tennessee and the founder and CEO of Tencom Services, Inc., an IT Services company serving as an outsourced IT provider for businesses across the country since 2001.
He also leads the nonprofit entrepreneur center The Mill Workspace in Dyersburg, TN. His work with The Mill revolves around helping businesses start and grow across all nine counties of Northwest Tennessee.
He and his wife and business partner, Joanna, have two children and live in Dyer County.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#ConflictManaged #Leadership #Mentorship #WorkplaceConflict #ProcessImprovement

Tuesday Aug 12, 2025
Ep 171, Normalizing Difficult Conversations
Tuesday Aug 12, 2025
Tuesday Aug 12, 2025
This week on Conflict Managed, Rachel Shaw joins us to share how we can make difficult conversations a normal, productive part of workplace life. We talk about:
🎯 Excellent HR in action🎯 What to do if you’re conflict-averse🎯 The power of process 🎯 Being open and willing to be wrong🎯 People feel your intent (and if you genuinely care)🎯 ADA (The Americans with Disabilities Act): creating as many “yes” responses as possible and supporting people through difficult transitions🎯 Listening to your workforce
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
Rachel Shaw is the President and Principal Consultant of Shaw HR Consulting, Incorporated. With more than 20 years of executive-level Human Resources experience, Rachel is recognized nationwide as a leader in helping public and private sector employers manage their most challenging disability-related personnel issues. Rachel and her team provide comprehensive solutions to employers on how to successfully manage the interconnected roles of human resources, workers’ compensation, and disability compliance to successfully reduce litigation, the costs of claims and improve employee-employer relations throughout the process.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#ConflictResolution #WorkplaceCulture #LeadershipDevelopment #HRBestPractices #CommunicationSkills

Tuesday Aug 05, 2025
Ep 170, Being Cared For at Work
Tuesday Aug 05, 2025
Tuesday Aug 05, 2025
This week on Conflict Managed, we’re joined by Jordan Peace, CEO of Fringe.
We explore what it means to create a workplace where people feel seen, supported, and empowered. Topics include:
The professional payoff of boldness and courage
Cultivating curiosity as a leadership strength
Building trust and loyalty across teams
Challenging the false stories we tell ourselves
Rethinking what gets rewarded at work
Why putting humans first leads to lasting success
Listen on your favorite podcast platform or on YouTube: @3pconflictrestoration
Jordan Peace is a former financial planner turned HR tech entrepreneur who’s redefining how we think about employee experience. At Fringe, he’s leading the charge in replacing outdated perks with lifestyle benefits that actually meet the needs of today’s diverse, remote, and values-driven workforce. Under his leadership, Fringe has raised approximately $30 million, scaled to $50 million in revenue, and is preparing to launch a fully rebuilt platform that combines rewards, recognition, wellbeing, learning, gifting, and more into one seamless human-centered experience.
Jordan brings a fresh and empathetic lens to business growth, leadership, and culture-building. He’s known for his story-driven and emotionally intelligent approach to both product design and team dynamics.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#WorkplaceCulture #LeadershipDevelopment #TrustAtWork #EmployeeWellbeing #ConflictResolution #Podcast

Tuesday Jul 29, 2025
Ep 169, Internal Communication: Head, Hearts, & Hands Framework
Tuesday Jul 29, 2025
Tuesday Jul 29, 2025
This week on Conflict Managed, Alejandra Ramirez shares how the Head, Hearts, & Hands framework builds trust, strengthens culture, and aligns teams for success. Listen in to discover what it really takes to create a healthy, thriving workplace.
🎧 Conflict Managed is available wherever you get your podcasts, and on YouTube @3pconflictrestoration.
Internal communications strategist Alejandra Ramirez is a veteran culture builder with nearly two decades of experience transforming organizations through strategic communication. After 15 years leading communications in Big Law, she founded Ready Cultures, where she helps organizations turn their workforce into their biggest differentiator. With expertise in crisis communications, executive communications, team alignment, and scaling communications systems, Alejandra brings practical solutions for organizations struggling with misaligned messages and disconnected teams. Her proven approach helps leaders build trust, boost productivity, and create sustainable cultural change that impacts the bottom line.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#ConflictResolution #InternalCommunication #WorkplaceCulture #LeadershipDevelopment #TrustAtWork #ConflictManagedPodcast

Tuesday Jul 22, 2025
Ep 168, Rooting Out Toxicity
Tuesday Jul 22, 2025
Tuesday Jul 22, 2025
Toxicity doesn’t just appear—it grows when we avoid tough conversations.
This week on Conflict Managed, Alan Laderman joins me to talk about how to turn crushing feedback into growth, root out toxicity before it takes hold, and embrace the power of direct communication.
Listen now to learn how being coachable can transform your workplace culture.
Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.
Alan Laderman is an entrepreneur and innovative restaurateur with over 15 years of experience turning concepts into successful businesses. He is the driving force behind several standout dining destinations in Northwest Tennessee, including Sammies, The Grind Mac & Cheese Burger Bar, and Woodfire Pizza Kitchen. At Woodfire, Alan led the transformation of a historic space into a vibrant restaurant that blends Southern hospitality with Italian flavors and nostalgic ‘80s and ‘90s influences. His work earned him the Northwest Tennessee Cornerstone Award, recognizing his impact on the region’s culinary landscape.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#ConflictResolution #WorkplaceToxicity #LeadershipDevelopment #CommunicationSkills #ConflictManagedPodcast

Tuesday Jul 15, 2025
Ep 167, Taking Responsibility
Tuesday Jul 15, 2025
Tuesday Jul 15, 2025
This week on Conflict Managed we’re joined by Mark Astor for a conversation about what it really takes to run a successful business and a healthy workplace.
We talk about:
Why structure matters: the role of policies, procedures, and systems in keeping conflict at bay
The journey, challenges, and rewards of building a small business from scratch
How to hire well, delegate wisely, trust your team, and let go of control
Staying mission-driven and making sure your employees understand the “why” behind the work
Join us as we explore the connection between taking responsibility as a leader and creating a thriving business where people want to work.
Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.
Mark was born and raised in the United Kingdom. He came to the US for college where he received his Bachelor of Arts Degree from the University of Michigan in 1990, his Juris Doctorate from Nova Southeastern University College of Law, and his Master of Laws Degree (L.L.M.) from American University.
Mark began his legal career as a Palm Beach County Assistant State Attorney and served as Chief of two different County Court Divisions and, thereafter, was promoted to a felony trial division. He has handled thousands of cases ranging from first-degree misdemeanors to Capital Murder.
In February 2016, Mark formed a concierge law service dedicated to helping families and individuals suffering from substance use and mental health disorders. Together with his experienced team and using the tools and resources only available to an experienced practitioner, Mark has been witness to many individuals experiencing the miracle of HOPE and recovery.
When he’s not working in his law practice, Mark empowers members of the community by teaching Krav Maga. He also enjoys an early morning work-out believing that a healthy body leads to a healthy mind.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#ConflictManaged #LeadershipDevelopment #SmallBusinessSuccess #WorkplaceCulture #MissionDriven #Podcast

We want to hear from you!
Do you have a story, insight, or vision for healthy workplaces you'd like to share with Conflict Managed listeners? Do you have a question for our guests or host, Merry Brown? Contact us at 3PConflictRestoration@gmail.com.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services. Music is by Dove Pilot, https://dovepilot.com/.