Conflict Managed

Ep 155, Ethical & Professional Adoption of AI

This week on Conflict Managed we welcome Susan Guthrie. Join us as we discuss:
🧠 Why lifelong learning means embracing new skills and technologies🧠 The cost of protecting your peace🧠 Networking beyond business cards — building real relationships🧠 Defining success on your own terms🧠 Mediation as a tool for durable, livable decisions🧠 Why facts alone don’t resolve conflict
Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.
With over 32 years of experience as a Leading Attorney and Mediator, Susan Guthrie has shifted her focus to empowering other legal and dispute resolution professionals. As a sought­ after speaker, she has educated over 25,000 professionals worldwide on the integration of technology and artificial intelligence (Al) in legal practices.
Currently serving as the Chair of the ABA Section of Dispute Resolution, Susan continues to drive innovation, particularly in the ethical use of Al in the dispute resolution field.
As the award-winning creator and host of the top 1 % Divorce & Beyond® and Make Money Mediating podcasts (over 5 million streams), Susan provides insights and practical advice to a global audience. Her passion for entrepreneurship, personal growth, and practice development is reflected in her dynamic speaking engagements and highly rated training programs and workshops.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#ConflictManagedPodcast #AIandEthics #LifelongLearning #WorkplaceConflict #MediationMatters #ProfessionalGrowth #SusanGuthrie #WorkplaceWellbeing

Ep 154, How to Hire & Be An ‘A’ Employee

This week on Conflict Managed we welcome Dr. Michael Neal. Join us as we discuss:
✨ What characterizes ‘A,’ ‘B,’ ‘C,’ and ‘D’ employees✨ Hiring with excellence: finding the right fit for the role✨ Adapting to drift while maintaining strong systems and processes✨ Managing workplace culture shock✨ A root cause of unmanaged workplace conflict
Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.
Dr. Michael Neal is the Founder & Chief Executive Officer of Build My Team. He is a practicing Optometrist in private practice in rural Hawley, Pennsylvania.
He founded Build My Team to solve his own hiring struggles in his practice by modeling how companies like Disney and the Four Seasons hire.
The process worked so well he expanded it to help friends and now Build My Team services clients in 10 different health care professions in over 40 states and Canada. 
In his downtime, he's a dad to 2 great sons, runs marathons with his wife and came in 2nd in a 61 mile ultra race. 
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

Ep 153, What New Hires Know

This week on Conflict Managed we welcome Amanda Crice.  Join us as we discuss:
🧭New hires spot what we’ve stopped seeing if we’re willing to listen🧭 Great teams aren’t found, they’re built with intention and care🧭 Clarity and structure are acts of kindness, not control🧭 Trust people with the truth 🧭 Getting out of the habit of managing emotions
Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.
Amanda Crice is a United Methodist pastor currently serving Martin First United Methodist Church in Martin, Tennessee. With nearly two decades of ministry experience, Amanda has walked alongside young people and adults as they discover their gifts and deepen their spiritual lives. A graduate of Candler School of Theology at Emory University, she’s passionate about nurturing authentic community, equipping lay leadership, and guiding institutions through meaningful change. Amanda is a trained spiritual director and a leader in the Tennessee-Western Kentucky Conference, where she also serves on multiple boards, including the Weakley County Reconciliation Project, We Care Ministry, and Lakeshore Camp and Retreat Center. She lives in Martin with her husband, Justin, and their two cats.
 
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

Ep 152, Human Flourishing, Forgiveness, and the Gift of Leaving

🎙 This week on Conflict Managed we welcome Dr. Kate Jackson-Meyer.  Join us as we discuss:
🌱 The contagious energy of being part of an excellent team🌱 The surprising joy and clarity that can come from leaving—even when things are good🌱 Working in environments shaped by humility and curiosity🌱 The power of forgiveness in moving through conflict🌱 How to strengthen your empathy muscle
Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.
Dr. Kate Jackson-Meyer is a trained mediator, well-being expert, and postdoctoral fellow at the Human Flourishing Program at Harvard University. She is the author of many scholarly articles and the book "Tragic Dilemmas in Christian Ethics" (Georgetown University Press, 2022). Kate is the founder of Resolve And, LLC, that offers communication and conflict resolution workshops.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#ConflictManagedPodcast #WorkplaceCulture #EmpathyAtWork #HumanFlourishing #ConflictManagement #Leaving

Ep 151, Fully Present: How Physical Spaces and Inner Health Shape Engagement

This week on Conflict Managed we welcome Pam Buchanan. Join us as we discuss:
🌿The role of interpersonal skills in building strong, resilient teams
🌿The interconnectedness of physical, mental, and soul health in the workplace
🌿Acting from fear or love
🌿How to ground ourselves physically and stay attuned to our senses
🌿Engage with your whole self—not your depleted self
Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.
Pam Buchanan, the founder of Quantum Sense, stands at the intersection of corporate prowess and soulful innovation. With over 40 years of experience in corporate America, including pivotal roles at Nasdaq where she worked closely with tech titans like Elon Musk and Mark Zuckerberg, Pam brings extensive experience to the table.    
Her journey to Quantum Sense began with a profound assertion: that the modern world is missing a focus on a very vital contributor to success, Soul Health. This insight spurred over a decade of research culminating in her innovative concepts and frameworks. Pam's background uniquely positions her to understand the evolving corporate landscape and the benefit of putting an emphasis on a connection to the senses to drive Soul Health and holistic wellbeing at work.   Pam has developed programs tailored for companies that are proven to enhance employee well-being, reduce anxiety, and boost creativity, ultimately fostering a more satisfying work-life balance. Covering topics from neuro-aesthetics to sound engineering, Pam explores how these can be used to benefit the soul from the outside in, through the gateway of the senses.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

Ep 150, Fueling Workplaces: Culture, Conflict, & Leadership That Energize

🎙 This week on Conflict Managed we welcome Dr. Rob Lion.  Join us as we discuss:
⚡ Culture runs through everything. Build it with intention, or risk a dysfunctional workplace.
⚡ Leaders set the standard. Composure, best behavior, and clear expectations start at the top.
⚡ Avoiding conflict causes damage. It erodes trust, weakens teams, and wastes time.
⚡ Good habits make conflict manageable. Approach it with consistency, clarity, and purpose.
⚡ Systems and strategy win. Success isn’t luck—it’s built on purpose.
Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.
Dr. Rob Lion (pronounced “Lee-own”) is a dynamic professor of human resource development at Idaho State University and the co-founder of Black River Performance Management, where the motto is "Work should fuel the spirit, not drain it." With over 20 years of expertise in leadership, organizational development, and performance improvement, Rob is renowned for his innovative, people-first approach. He specializes in creating human-centric, sustainable systems that drive growth and success within organizations.
Leveraging his deep understanding of human behavior and workplace psychology, Rob simplifies the complexities of leadership, equipping clients with science-backed strategies to enhance organizational culture, strengthen teams, and foster meaningful impact. His work emphasizes aligning individual strengths with organizational needs, enabling leaders and their teams to thrive together.
As a dynamic and engaging speaker, Rob brings complex ideas to life through relatable stories, humor, and infectious energy that captivate audiences. He has been featured on multiple podcasts, authored numerous academic papers, and is celebrated for connecting research with real-world practice. Whether addressing executives, leading workshops, or inspiring teams, Rob's passion for empowering individuals and transforming organizations leaves a lasting impression, making him a highly sought-after thought leader in his field.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
 

Ep 149, Fixing Workplace Issues with Smart Solutions

🎙 This week on Conflict Managed we welcome Erika Wasser. Join us as we discuss:
✅ Pay structures that reflect actual job demands✅ Leadership that removes barriers, not just sets expectations✅ Breaking free from “this is how we’ve always done it”✅ Tech that simplifies work instead of complicating it
Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.
Erika Wasser is a co-founder and CEO of Prospr, the #1 app helping frontline teams get shift done. Used by thousands of teams and the world’s most recognizable brands, businesses use Prospr to manage their frontline teams, communicate & build community, and standardize operating processes at scale. 
Prior to Prospr, Erika founded Glam+Go, a US national salon chain, where she experienced firsthand the operational challenges at frontline within multi-unit brick & mortar businesses, and the need for better support & communication tools for the hourly shift-based workforce.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

Ep 148, Our Choices Define Us

🎙 This week on Conflict Managed we welcome Rick Yvanovich.  Join us as we discuss:
🔑 Barriers to success: Identify, address, and move forward🔑 The buck stops with us: Taking ownership in all aspects of our careers🔑 Imposter syndrome: Name it, challenge it, move past it🔑 Emotional intelligence: What it is and why it matters🔑 Recharging after tough conversations: Strategies for bouncing back🔑 Choosing a coach: What to look for and what to expect🔑 Understanding colleagues: Practical skills for better workplace relationships
Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.
As a serial entrepreneur with a knack for scaling businesses in multiple industries, Rick has achieved repeated success and created a multimillion-dollar company servicing clients in 80 countries, including half of the top 20 hotel chains and several Fortune 500 businesses. His diverse background includes stints as an executive coach, entrepreneur, techie, baby boomer, and professional bean counter (earning him the prestigious FCMA CGMA FCPA designation). With over 40 years of experience spanning supermarkets, accounting, breweries, newsagents, defense manufacturing, IT, talent, F&B, property development, and BP, Rick is a true veteran of the business world.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

Ep 147, Listening Matters

🎙 This week on Conflict Managed we welcome Christine Miles. Join us as we discuss:
🔁Being taught vs being told
🔁Listening acts as oxygen in an organization
🔁Developing a common language for listening
🔁Debunking the “I heard therefore I understand” myth
🔁What blocks listening
Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.
Christine Miles is an author, professional keynote speaker, consultant, executive coach, thought leader, and entrepreneur.  She is the Founder and CEO of EQuipt, a training and consulting company that helps leadership teams grow sales, develop people, and create cultures of understanding. She developed The Listening Path™, a transformational workshop on listening to understand, which has been taught at various Fortune 100 corporations, universities, law firms, and privately held companies.
She is the author of What Is It Costing You Not to Listen?  What Is It Costing You Not to Listen? will encourage you to examine how you are listening. You’ll discover that not only are many of the problems in your life due to not listening effectively, but listening helps to solve most problems. Christine Miles is a longtime expert in educating individuals and organizations on how to listen in ways that transform how they lead, sell, influence, and succeed in every aspect of life. Following the steps of her breakthrough Listening Path™ will provide you with a critical key to your success - understanding.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
 

Ep 146, Offering Radically Empowering Presence

🎙 This week on Conflict Managed we welcome Aneace Haddad. Join us as we discuss:
⏳Noticing the story we tell ourselves about conflict
⏳The gift of being present to others
⏳Collaboration instead of control
⏳Secret saboteurs at work
⏳Stuck? Moving beyond rigid and fixed perspectives
Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.
As a seasoned C-Suite Executive Coach and McKinsey-certified Senior Advisor, Aneace Haddad brings a wealth of experience and transformative insights to the realm of executive leadership. With over 1,800 hours of certified coaching, impacting over 300 individual senior leaders and aiding 100 top teams across 15 diverse industries globally, Aneace has become a trusted guide in steering executive teams to new heights.    
In his 40s, Aneace grappled with the challenges of dismantling silos and fostering team cohesion. This pivotal period marked a relentless pursuit of operational excellence, laying the groundwork for a deeper exploration into the essence of leadership. Recognizing the nuanced dynamics of human behavior as the key to overcoming obstacles, Aneace transitioned into his 50s armed with a profound understanding of the critical challenges senior leaders face.   Now, in his 60s, Aneace harnesses the opportunities and challenges presented in midlife to help executives unlock new energy and potential within themselves and their teams. His coaching style is shaped by a global perspective, combining proven leadership models with real-world insights from cross-cultural experiences and various life stages.  
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.