Conflict Managed

Ep 165, Text & Subtext in Conflict

This week on Conflict Managed, we welcome mediator and educator Richard Birke for a thoughtful conversation about what’s said, and what’s underneath, in conflict. Tune in as we explore:• How the unusual grabs our attention • Listening without (negative) reaction• The desire to be “further from the bear”• Needs vs. how we try to meet them• A simple listening tool: the 5-second pause• Always take the high road• Asking yourself: What do I want? What’s available? What if nothing changes?
Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.
Richard Birke is the chief architect behind JAMS Pathways. Drawing from his leadership experience within the JAMS Institute, Mr. Birke will leverage his wealth of wisdom and knowledge to ensure JAMS Pathways delivers industry-leading service to help clients navigate conflict. A 30-year veteran in the field and in the classroom, Mr. Birke is a hands-on leader and has won two national writing awards for his work in the psychology and neuroscience of mediation and negotiation. Additionally, he has taught dozens of innovative courses around the world, given hundreds of lectures and speeches, and mediated complex disputes involving such matters as an international child abduction, civil rights and the creation of national wilderness areas.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#ConflictManagedPodcast #WorkplaceConflict #ProfessionalGrowth #Podcast #WorkplaceWellbeing #ActiveListening #LeadershipDevelopment #ConflictResolution

Ep 164, Calm Quiet Power

This week on Conflict Managed we welcome Jess Baker. Join us as we discuss:
Developing self-belief, resilience, and confidence
Super-Helper Syndrome: A Survival Guide for Compassionate People
Ruminating on things that don’t matter
Untapped potential at work: looking for and developing empathic and compassionate colleagues
‘Powered By Empathy’ YouTube channel
🎧 Conflict Managed is available wherever you get your podcasts, and on YouTube: @ 3pconflictrestoration.
Jess Baker is a Chartered Psychologist, an Associate Fellow of the British Psychological Society, and a leadership coach. Her award-winning book, The Super-Helper Syndrome: A Survival Guide for Compassionate People, has been translated into several languages. Jess speaks at conferences and festivals. She’s a regular commissioned writer on the subject of leadership and workplace wellbeing. Over a thousand people have been through her programme, Tame Your Inner Critic. As an expert on the welfare of helpers she offers her services on a voluntary basis to charities including NSPCC and CarersUK.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#ConflictResolution #WorkplaceConflict #ListeningAtWork #LeadershipSkills #Compassionate #Empathy #Resilence #Confidence

Ep 163, Bad News Doesn’t Get Better With Time

This week on Conflict Managed we welcome James Terry. Join us as we discuss:
Acting for your good and the good of others
Talking with instead of at coworkers
Disagreement may feel uncomfortable, but do it anyway
How and why to develop the virtue of courage
Foundations of a great team: professional respect and honesty in communication
Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.
James Terry has worked in the HR and staffing sector for over 15 years and holds an MBA from Carnegie Mellon University. Throughout his career, James has built expertise in strategy, sales, and leadership, with a focus on driving high-performing organizations. His experience has broadened through assignments in multiple countries, delivering results in collaboration with local teams.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#ConflictResolution #WorkplaceCulture #LeadershipDevelopment #EmployeeEngagement #HighPerformingTeams

Ep 162, More Than Skills: Why Work is Human

This week on Conflict Managed we welcome Amy Pechacek.  Join us as we discuss:
✔️ Career shifts & lifelong learning✔️ 15% tech skills, 85% people skills✔️ Assertive ≠ aggressive✔️ Why everyone needs a coach✔️ Matching vs. choosing your energy
Tune in and rethink what it takes to lead, grow, and thrive at work.
Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.
Amy Pechacek is an international speaker, leadership expert, and founder of Alpstra & Co. With a background in education, organizational leadership, and business development, and a passion for personal growth, Amy helps build resilient teams through emotional intelligence, intentional leadership, and real-life transformation. Drawing from her own powerful journey of overcoming adversity, she equips others to navigate conflict with clarity, compassion, and courage.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#ConflictManaged #WorkplaceCulture #LeadershipDevelopment #InterpersonalSkills #CareerGrowth

Ep 161, Your Piece of the Pie: Owning Conflict & Building Better Systems

This week on Conflict Managed we welcome John Warner Jr. Join us as we discuss:
Personal responsibility in conflict
Misaligned expectations
Working with family
Integrity, mentorship, & managing change
Bridging generational divides at work
Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.
John Warner brings over five decades of legal experience and community leadership to our conversation. A graduate of Memphis State University Law School and former JAG Officer in the U.S. Army, John has practiced law in Union City, Tennessee since 1971. His diverse legal background spans agricultural law, estate planning, and business formation, with early roots in journalism, military justice, and public service.
Throughout his life, John has remained committed to civic involvement. He now practices alongside his son Jack, focusing on helping locally owned businesses and families navigate legal processes with care and clarity.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#WorkplaceConflict #LeadershipDevelopment #ProfessionalGrowth #ConflictResolution #WorkCulture
 
 

Ep 160, Power Dynamics at Work

This week on Conflict Managed we welcome Taneum Fotheringill. Join us as we discuss:
🟨 Exploring and identifying your personal values
🟨 Intentional mentorship
🟨 What do you want out of work?
🟨 Managing up, down, and sideways
🟨 Understanding the shifting power dynamics in your workplace
Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.
Taneum Fotheringill is passionate about bringing people together and empowering community leaders—whether they identify as leaders or not. As the Director of Programs and Partnerships at Rural Assembly, she builds strong local connections that are the foundation for national narrative work supporting inclusive, rural communities. With a background in nonprofit program management, Taneum has a knack for guiding and connecting people to create meaningful community impact. Previously, at Citizen University, she supported over 120 local leaders in implementing civic engagement programs and developed strategies to strengthen their networks. She's also a proud volunteer advisor for the Washington YMCA Youth Legislature, where she helps teens from across the state engage with democracy. With degrees in Public Affairs and Humanities for Leadership from Seattle University, Taneum knows the value of pairing practical tools with human-centered ideas. Taneum enjoys collaborating with colleagues to make work life better by focusing on relationships, shared history, and thoughtful processes. When she's not working, she's likely knitting and reflecting on the threads that bind us all together.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#ConflictManagedPodcast #LifelongLearning #WorkplaceConflict #Mentor #ProfessionalGrowth #Podcast #WorkplaceWellbeing

Ep 159, Stop Investing in That Argument

This week on Conflict Managed, we welcome Regina B. Newson, seasoned mediator and life coach. Join us as we discuss:
🔹 The personal cost of staying in conflict too long🔹 The art of mediation—what it is and what it isn’t🔹 Regina’s own story of not being heard at work🔹 How to recognize when it’s time to stop arguing🔹 Why some conflicts start from within us
🎧 Conflict Managed is available wherever you get your podcasts, and on YouTube: @3pconflictrestoration.
Regina B. Newson is a Tennessee Supreme Court Rule 31 Listed Mediator with decades of experience. A former social worker, HR consultant, and EEO investigator, she’s been mediating since 1995 and was a founding member of TAPM (Tennessee Association of Professional Mediators) and its predecessor MAT (Mediation Association of Tennessee. She also served as TAPM’s newsletter editor for over a decade.
Raised on a farm in Arkansas as one of eight children, Regina brings deep wisdom and lived experience to every conversation.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#ConflictResolution #MediationMatters #WorkplaceConflict #ListeningAtWork #EmotionalIntelligence #LeadershipSkills #StopArguing

Ep 158, Cruel, Harsh, & Unfair Vs. Illegal Behavior at Work

This week on Conflict Managed we welcome Gary Martoccio. Throughout his legal career, Gary Martoccio has focused exclusively on representing employees against employers. Gary has earned a reputation for his commitment to advocating for workers’ rights and securing justice for his clients.
Gary’s practice spans both in State and Federal Court, as well as before the Equal Employment Opportunity Commission (EEOC) and equivalent State agencies. With a keen understanding of employment law, he navigates complex legal landscapes to ensure that employees receive the representation they deserve.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
 

Ep 157, Neurodivergence at Work

This week on Conflict Managed we welcome Shell Mendelson. Join us as we discuss:
✨ Receiving an ADHD diagnosis later in life✨ The impact of job fit for neurodivergent professionals✨ How physical environment shapes great colleagues✨ When in conflict, start with knowing yourself: what you need, want, and how to communicate it
Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.
Shell Mendelson is a seasoned career coach with over 30 years of experience, specializing in supporting adults with ADHD. She helps individuals navigate career transitions, uncover their true strengths, and build fulfilling careers without forcing themselves into neurotypical molds. Shell’s approach is deeply personal, rooted in her own journey with ADHD, and is designed to empower clients to work with their brains—not against them.In addition to her individual coaching, Shell leverages her expertise to guide businesses in effectively supporting ADHD employees, aiming to prevent the need for PIP (Performance Improvement Plan) programs. By offering practical insights on creating supportive work environments, Shell helps organizations save time and money while boosting the resilience and productivity of their workforce. She encourages businesses to take a proactive, inclusive approach that better aligns with the strengths of neurodivergent individuals, ultimately fostering a more motivated and engaged team.Through her Your Next Career Move MasterClass and one-on-one coaching, Shell provides ADHD-friendly strategies that go beyond surface-level advice, equipping individuals with tools to build confidence, clarity, and direction in their careers. Shell is on a mission to transform the way career coaching and workplace policies are approached for the ADHD community, advocating for more supportive practices that prioritize empowerment over punitive measures.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#Neurodiversity #ADHDatWork #WorkplaceConflict #ConflictResolution #LeadershipDevelopment #ConflictManagedPodcast

Ep 156, Addressing Conflicts Early

This week on Conflict Managed we welcome Jennifer Hall.  Join us as we discuss:
✔️ Building your leadership brand and professional reputation✔️ Why clarity is kindness at work✔️ The role of an Ombuds—and why your workplace needs one✔️ Creating reciprocal, thriving work relationships✔️ Approaching conflict with calm, matter-of-fact communication✔️ Controlling impulses in order to assume good intent✔️ Building leadership trust through consistency
Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.
With over eighteen years of growth and experience at the University of Louisville, Jennifer Hall serves as the Ombuds and Director of Strategic Engagement for the Graduate Medical Education Office, where she supports over 800 medical residents and fellows. Jennifer’s background, shaped by her upbringing in a military family, provides a unique perspective on leadership and resilience. She holds an undergraduate degree in Liberal Studies with a minor in Psychology, a graduate degree in Higher Education Administration, and graduate certificates in Health Professions Education and Human Resources Leadership.
Guided by the principles of empathy, integrity, and continuous learning, Jennifer is passionate about helping young professionals develop their leadership brands with intention and purpose. She also coaches others to cultivate meaningful relationships that help drive success and career growth.
Jennifer is a member of the International Ombuds Association and enjoys participating at various local, national, and international conferences on leadership and medical education.
Outside of work, she enjoys volunteering at her children’s schools and providing guidance to others navigating the challenges of caregiving, drawing on her own experience caring for her mother who lived with Alzheimer's for 13 years.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#ConflictManagedPodcast #LeadershipDevelopment #WorkplaceConflict #ProfessionalGrowth #ConflictResolution #OfficeCulture #KindLeadership #Ombuds