Conflict Managed
Conflict Managed is a podcast about toxic workplaces and how to fix them. Listen to stories of dysfunction and triumph from different walks of life and professions. Join us on the journey as we talk about the good, bad, and ugly of our work environments and discuss a vision for the future of human-centered workplaces where people are not only treated with dignity and respect but encouraged to be their brilliant selves. Managing Conflict is not magic, though it takes intentional and sustained planning for health to win over chaos in any environment. Conflict is normal and expected. Let’s deal with it.
Conflict Managed is a podcast about toxic workplaces and how to fix them. Listen to stories of dysfunction and triumph from different walks of life and professions. Join us on the journey as we talk about the good, bad, and ugly of our work environments and discuss a vision for the future of human-centered workplaces where people are not only treated with dignity and respect but encouraged to be their brilliant selves. Managing Conflict is not magic, though it takes intentional and sustained planning for health to win over chaos in any environment. Conflict is normal and expected. Let’s deal with it.
Episodes

Tuesday Oct 24, 2023
Navigating Fundamental Differences in Values
Tuesday Oct 24, 2023
Tuesday Oct 24, 2023
This week on Conflict Managed we are joined by Dr. Alex Richardson, Director of the National High School Ethics Bowl.
Join us as we discuss:
The constant process of negotiating and navigating with others
Embracing humility and civility in discussions
Reframing work conflict as a personal developmental feature
The critical nature of mission alignment
Descent improves products (and us!)
Since 2019, Alex Richardson has been Director of the National High School Ethics Bowl, based at the University of North Carolina’s Parr Center for Ethics. A philosopher working at the intersections of ethics, political philosophy, and the philosophy of education, Alex is an award-winning teacher and an advocate for public and pre-college philosophy pedagogy. He received his Ph.D. in Philosophy from the University of Tennessee, Knoxville in 2021. In addition to his work at the Parr Center, Alex teaches courses in ethics and political philosophy in the Department of Philosophy at Elon University. Alex also serves on Boards of Directors for the Association for Practical and Professional Ethics and Ethics Bowl Canada, as well as on the American Philosophical Association’s Committee on Pre-College Philosophy.
National High School Ethics Bowl (nhseb.org)
About Ethics Bowl/APPE IEB® - Association for Practical and Professional Ethics (appe-ethics.org)
Conflict Managed is available wherever you listen to podcasts.
Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com)

Tuesday Oct 17, 2023
Be Nice & Serve Great Coffee
Tuesday Oct 17, 2023
Tuesday Oct 17, 2023
This week on Conflict Managed we are joined by Stacie Herrell, co-owner of Higher Ground Coffee Co and Vantage Coffee Roasters alongside her husband Kevin.
Stacie attended Middle Tennessee State University and the University of Tennessee at Martin, graduating with an Accounting Degree. She worked for Welcome Home, a home interior retail shop, where she became a Store Manager and Store Opener, traveling across the US.
After a brief stay in Colorado, Stacie returned to Union City in 1995 and worked for her father for two decades. She currently manages the operations of their small business, overseeing both Higher Ground Coffee Co and Vantage Coffee Roasters, which they opened in 2007.
Stacie and Kevin are proud parents of three sons, all of whom have played significant roles in their coffee ventures since day one.
highergroundcoffee.com
vantagecoffeeroasters.com
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com)

Tuesday Oct 10, 2023
Embracing the Challenge of a Difficult Conversation
Tuesday Oct 10, 2023
Tuesday Oct 10, 2023
This week on Conflict Managed we are joined by Dr. Sean Walker, Professor of Management in the Department of Management, Marketing, and Information Systems in the College of Business and Global Affairs at The University of Tennessee at Martin.
Join us as we discuss:
Treating colleagues according to the Platinum Rule
The imperative to practice in order to gain robust conflict resolution skills
Expressing dissent
The power of small, intentional steps
Dr. Sean Walker has served various roles at UT Martin and across the UT System including: interim department chair, Faculty Senate President, Chair of the UT System’s University Faculty Council (UFC), UT Martin Campus Representative to the UFC, and the UT System-wide Faculty Representative to the University of Tennessee’s Board of Trustees: Education, Research, and Service Committee. He obtained both his MBA and PhD at Southern Illinois University Carbondale.
Dr. Walker’s research interest, and primary teaching areas, assess the impact of psychological phenomenon on Human Resources and Organizational Behavior. Dr. Walker is also a Licensed Minister and Mediator, both of which provide him with training to educate students, colleagues, and external agents on how to reach mutually acceptable agreements when faced with conflict within the organization.
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com)

Tuesday Oct 03, 2023
Psychological Safety at Work
Tuesday Oct 03, 2023
Tuesday Oct 03, 2023
This week on Conflict Managed we are joined by Jessica Bensch, a passionate advocate for psychological safety at work and founder of Vanguard Voices.
Jessica Bench is a Canadian-Indian, living in Switzerland and working as an Agile Coach in a pharmaceutical company. She has managed many high profile organizational change projects and led employee engagement initiatives over the course of 20+years.
In 2019, she championed a grassroots movement with the company she worked. The focus was on upholding the company values and psychological safety at work. Within two years, the efforts gained over 25,000 engagements. Jessica has been recognized with more than 20 global awards for this initiative.
Jessica is now building a worldwide not-for-profit movement, Vanguard Voices, on the topic of psychological safety. She deeply believes that we do not change the world simply by keeping quiet and perpetuating the status quo. We make positive change by confronting our fears and speaking out our truth, individually and collectively.
A global cosmopolitan and humanitarian, Jessica has lived, traveled or worked in close to 40 countries. She is married to a German-South African and together they have three young children.
www.vanguardvoices.com
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com)

Tuesday Sep 26, 2023
The Power of Your Voice
Tuesday Sep 26, 2023
Tuesday Sep 26, 2023
This week on Conflict Managed we are joined Olivia Atkin, podcast host, author, and entrepreneur.
Olivia Atkin is a dynamic force of inspiration with a diverse background thatspans across the country. She has a Bachelor of Science degree in Business Management and a minor inSports Studies from Quinnipiac University, and a Master of Business Administration with a specialization in Supply Chain.
Olivia’s pursuit of knowledge and excellence is evident through the array of certifications she holds from Society for Human Resource Management CP to Project Management CAPM, from Association for Supply Chain Management CPIM to Green Belt Six Sigma.
Leading her business empire, Achieving Success LLC, Olivia has crafted a multi-faceted platform that empowers others to reach their full potential. At the heart of herendeavors lies her book, “Achieving Success in Career Development“, where sheimparts invaluable wisdom to aspiring individuals. She further amplifies her messagethrough her captivating podcast, “Achieving Success with Olivia Atkin’‘, reaching aglobal audience eager for motivation and growth.
But Olivia’s influence doesn’t stop there. Through her coaching and speaking division, she engages with others, guiding them on their own paths to success. Her groundbreaking webinar series, ‘Authentically Achieving Your Mix’, brings together individuals from diverse backgrounds to foster a community of growth and authenticity.
You can find Olivia at: Home - Achieving Success (achieving-success.com)
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com)

Tuesday Sep 19, 2023
Psychometrics
Tuesday Sep 19, 2023
Tuesday Sep 19, 2023
This week on Conflict Managed we are joined by Jeff Harnois, CEO of iBridged. Join us as we discuss:
The opportunity and obligation to advocate for yourself
Using psychometrics at work
Blind spots
Team boundaries, civility, and social contracts
Artificial harmony
Jeff Harnois is passionate about helping people and teams reach new heights in performance and relationships. With a focus on understanding “current state” through key psychometrics like MBTI and Everything DiSC, Jeff and his team focus on enabling individuals, leaders and teams find their maximum effectiveness as people and professionals. As the CEO of iBridged, the work often focuses on building trust, engaging in healthy conflict, gaining key commitment, accountability for self and others and how to operationalize results.
Jeff has enjoyed many rewarding and successful career opportunities from individual contributor to executive leadership with Fortune 50 companies and start-up ventures alike. Working with companies like: Apple, Inc., Amazon, Google, Hewlett Packard, AT&T, Symantec, Kodak, Microsoft and Bank of America have given Jeff a unique perspective that add rich experiences to share and leverage with clients.
Social Media: https://www.linkedin.com/in/jeffharnois/
www.ibridged.com
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com)

Tuesday Sep 12, 2023
Kind AND Strong
Tuesday Sep 12, 2023
Tuesday Sep 12, 2023
This week on Conflict Managed we are joined by Suzanne Harper, Marketing Director at Twin Oaks Technology, a Tennessee-based tech company where she leads a fully remote digital marketing team. Join us as we discuss:
*Daily choosing connection and communication
*Kind and strong leadership
*Speaking up
*Conflict resolution in a creative environment
*Problems with being a passive teammate
In addition to the job she loves, Suzanne also devotes time to her two part-time passion projects – a teamwork and leadership consulting company called Extra Credit Team Solutions and a philanthropic clothing company called Project 731.
Suzanne is a graduate of the University of Tennessee at Martin where she earned her degree in Marketing and Business Administration.
Follow Suzanne on Instagram for all the food, travel and dog pics! It’s the hub for all of her other social links as well.
Instagram handle: suz_harp
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com)

Tuesday Sep 05, 2023
Beautiful Distractions
Tuesday Sep 05, 2023
Tuesday Sep 05, 2023
Today on Conflict Managed we are joined by the Rev. Robert Hall. Join us for a delightful conversation filled with insight and wisdom from Rev. Halls life and experiences.
The Reverend Robert Hall is a native of Nashville, TN. He is a devoted husband and father to four amazing children. For the last 20 years, he has been motivating youth and adults through ministry, mentorship, and education. In 2006, he excepted his call to ministry and was ordained under the leadership of the Reverend Dr. Andrew Lee Stephens, founding pastor of the Village Church (PCUSA). He went on to earn his Bachelor of Arts degree in Bible and Theology from the American Baptist College and his Master’s in Education from Lipscomb University. He is, also, ordained in the National Baptist Convention. Over the last 10 years, Rev. Hall has served as Executive Pastor, Interim Pastor, and pulpit supply in the Presbyterian Church (USA), African Methodist Episcopal, National Baptist Convention, and United Church of Christ denominations.
Rev. Hall served several years as an educator in the Metro Nashville Public School system teaching Ancient World and U.S. History. He is the Founding Pastor of Abundant Faith Fellowship in Nashville, TN. He serves as Chaplain and Special Advisor to the President at Meharry Medical College. He is also the newly appointed Organizational Ombuds at Meharry Medical College. Reverend Robert Hall brings a wealth of personal experience as a spiritual leader, entrepreneur, and former educator. Indeed, his high expectations of himself have created a pathway of success. He views all persons as already capable with many strengths, and he recognizes and uses the power of high expectations to help them see their own capacity for growth. He travels nationally to college campuses, schools, and churches speaking on his passion and focus on African American males of all ages and their definition of manhood and masculinity in the 21st century. He holds memberships in several professional and service organizations, such as the International Ombudsman Association, the Omega Psi Phi Fraternity, Inc. Because of his calling, ability to communicate, and reputation for professionalism, he is often asked to facilitate, speak to, and serve people across religious, ethnic, cultural, and socio-economic lines, cultivating them to know their fullest potential to live their best lives.
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com)

Tuesday Aug 29, 2023
Conflict is Growth Trying to Happen
Tuesday Aug 29, 2023
Tuesday Aug 29, 2023
Is it true that people don’t like change?
This week on Conflict Managed we are joined by Phil Lewis and Claire Croft, the dynamic team behind Corporate Punk.
Corporate Punk, as a whole, champions adaptability and believes that most organizations possess untapped ideas and talent. They work towards unlocking this potential through open, direct, and compassionate conversations, focusing on people over job titles. Their change services revolve around a human-first approach, using diagnostics, planning, consultancy, and coaching to drive fast and effective change.
Clients who partner with Corporate Punk are leaders seeking honest, zero-nonsense partnerships, willing to navigate wickedly hard change without resorting to drastic measures. The company values total cost transparency and long-term value, emphasizing the connection between change and commercial performance.
Claire and Phil bring a wealth of experience and expertise to the table. Their strategic approach and commercial focus are a breath of fresh air, and they are known for challenging their clients in a way that is respectful, energizing, and light-hearted. If you're looking for speakers who can help you unlock the potential of your people and achieve long-term commercial success, Claire Croft and Phil Lewis are the perfect choice.
Corporate Punk, https://corporatepunk.com/
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com)

Tuesday Aug 22, 2023
Building Confidence
Tuesday Aug 22, 2023
Tuesday Aug 22, 2023
This week on Conflict Managed we are joined by physical therapist and entrepreneur, Brian Smith.
Brian Smith graduated from the University of Tennessee Health Science Center in Memphis with a Bachelor and Master of Science Physical Therapy. He is a physical therapist and the former owner of The Sideline, a physical therapy clinic and fitness center in downtown Martin. Brian is now Vice President for Compliance with Dynamix Physical Therapy and is Clinic Director for the Martin location.
Brian is a member of First Baptist Church in Martin where he is a Sunday School Teacher, Children & Youth Leader, and a member of the Choir & Praise Team. Brian is a board member for Charger Foundation, Westview Quarterback Club, Jackson State Community College Physical Therapist Assistant Program, and a former board member for the Tennessee Physical Therapy Association. He is also an active youth sports coach in the community. Brian has two children, Hayden and Caisley.
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com)

We want to hear from you!
Do you have a story, insight, or vision for healthy workplaces you'd like to share with Conflict Managed listeners? Do you have a question for our guests or host, Merry Brown? Contact us at 3PConflictRestoration@gmail.com.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services. Music is by Dove Pilot, https://dovepilot.com/.







