Conflict Managed
Conflict Managed is a podcast about toxic workplaces and how to fix them. Listen to stories of dysfunction and triumph from different walks of life and professions. Join us on the journey as we talk about the good, bad, and ugly of our work environments and discuss a vision for the future of human-centered workplaces where people are not only treated with dignity and respect but encouraged to be their brilliant selves. Managing Conflict is not magic, though it takes intentional and sustained planning for health to win over chaos in any environment. Conflict is normal and expected. Let’s deal with it.
Episodes
Tuesday Apr 23, 2024
EP 103, Falling In Love With the Problem
Tuesday Apr 23, 2024
Tuesday Apr 23, 2024
This week on Conflict Managed we welcome LeKesha Taylor, University Ombuds and Associate Director of Residence Life for Marshall University.
Join us as we discuss questions such as:
🌟Who has the solution to your problem?
✨Dealing with gossip and office drama: what are your priorities?
🌟What do you want to spend your time thinking about?
✨Are you hearing what THEY are saying?
Conflict Managed is available wherever you listen to podcasts.
LeKesha Taylor is a seasoned Housing and Residence Life professional from Huntington, WV. She is a proud alum of Parkersburg High School (Go Big Reds) in Parkersburg, West Virginia. Currently she serves as the Associate Director of Residence Life and the University Ombuds for her alma mater Marshall University. She has served as a team member for housing since 1999. While still new to the field of Ombuds she became a member of the International Ombuds Association in 2021 and reestablished the Ombuds office at Marshall University serving as an Ombuds to faculty and staff and most recently in 2023 adding in students as well. During her tenure at Marshall University, she has served on a host of committees serving all Marshall and Huntington community constituents including President Commissions and the University Women of Color Committee, Behavioral Intervention Team, and Week of Welcome. She was privileged to be a part of the John Marshall Leadership Fellows 2020 cohort and a Facilitator and speaker for 2021-2024. Her family is her greatest accomplishment and spending time with them is her preferred pastime. She is a wife to a wonderful husband Jason and mother to two beautiful children Emberlee and Elias, as well as a pet parent to Moose Hotdog and Khloe Bell.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services.
Tuesday Apr 16, 2024
Ep 102, Afraid of Saying the Wrong Thing?
Tuesday Apr 16, 2024
Tuesday Apr 16, 2024
🎙Today on Conflict Managed we welcome Toby Mildon, Diversity and Inclusion Architect, business owner, podcast host of Inclusive Growth Show, and author.
Join us as we discuss:
🌐 The business case for Diversity, Equity, and Inclusion
💡 Building confidence
🚫 Addressing issues straightaway to prevent festering
🔍 Focusing on early adopters and innovators to bring about change
🎓 What could recent graduates teach your organization?
Conflict Managed is available wherever you listen to podcasts.
Toby Mildon is an Equity, Diversity and Inclusion Architect and the Founder of Mildon. Having previously worked at the BBC, Deloitte and Accenture, Toby has since delivered hugely successful programs for Sony, HarperCollins, Centrica, Mitchells & Butlers, and the NHS, as well as writing ‘Inclusive Growth’, an Amazon bestseller.
With both professional and lived experience, Toby’s mission is to shape diverse and inclusive workplace environments where everyone feels welcome, empowered, and given the opportunity to thrive. Toby doesn’t just consult; he partners with organizations to create bespoke strategies that go beyond superficial initiatives. Toby truly believes in the transformative power of inclusivity to drive innovations, attract the best talent, boost employee engagement, and elevate overall business performance.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
Tuesday Apr 09, 2024
Ep 101, Rising Above Office Conflict
Tuesday Apr 09, 2024
Tuesday Apr 09, 2024
🎙This week on Conflict Managed we welcome Dr. Clare Fowler, the Executive Vice-President at Mediate.com. This special episode features a discussion with Clare on her engaging and insightful new book, "Rising Above Office Conflict: A Light-Hearted Guide for the Heavy-Hearted Employee." This guide is filled with easy-to-follow advice for anyone looking to tackle workplace conflicts with a positive approach.
🎁Don't miss out on an exclusive offer for our listeners: you have the chance to receive a free signed copy of Clare’s fantastic book. Simply send an email to Merry Brown at 3pconflictrestoration@gmail.com to seize this opportunity! One name will be pulled at random from the submissions by May 1, 2024.
Dr. Clare Fowler was initially introduced to conflict resolution in a peer mediation course in the third grade and has been studying it since. She received her master's degree and doctorate in workplace mediation from Pepperdine University. She is an adjunct professor at the University of Oregon School of Law and mediates workplace disputes. She is also the executive vice president at Mediate.com. She believes that people want to resolve their own conflict, they just need the right tools.
Her new book, “Rising Above Office Conflict: A Light-Hearted Guide for the Heavy-Hearted Employee,” offers step-by-step advice that empowers readers to understand and overcome the conflicts they face at work. Building on 20 years of mediating workplace disputes, Clare brings practical tools for resolving conflicts right into the employee’s hands. With a humorous and engaging approach, this book is for everyone frustrated at work.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services.
Tuesday Apr 02, 2024
ep 100, Managing Career Pivots and Layoffs
Tuesday Apr 02, 2024
Tuesday Apr 02, 2024
🎙️ This week on Conflict Managed I'm delighted to host Dr. Chris Callaway on our 100th episode! 🎇
Join us as we discuss:
🤹♂️Communicating transferable skills
👎Downsizing
🏗Building new networks
🍀The amazing impact of good bosses
🚯When to approach a colleague about a mistake
Chris Callaway is the Assistant Dean for Pre-Clinical Curriculum at the University of New England College of Osteopathic Medicine. He earned a Ph. D. in philosophy from Saint Louis University, and also holds degrees from Baylor University, Samford University, and Auburn University. Before joining UNE, he taught philosophy at colleges in Michigan, California, and Maine, specializing in ethics, political philosophy, and philosophy of knowledge. In 2022, he left his tenured position to become a product manager at an educational technology company, before "repivoting" back to academia. In all his professional roles he has been most passionate about finding ways to help other people achieve their goals more successfully or efficiently.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services.
Tuesday Mar 19, 2024
Ep 98, Evidence Based Approaches for Addressing Conflict
Tuesday Mar 19, 2024
Tuesday Mar 19, 2024
🎙️ This week on Conflict Managed we are joined by Rick Bistline, Leadership Coach and Law Enforcement and Security Solutions Expert.
Join us as we discuss:
😢 The despair felt due to unmanaged conflicts
🧠 Developing emotional intelligence
🔄 The problem of moving “Problems” around
🌟 Being interested in enabling the success of others
💔 Everyday trauma of difficult professions
🤔 Self-focused vs self-aware
Dr. Richard Bistline is challenging the status quo in leadership development practices across the law enforcement and public safety professions. His passion is to help organizations leverage and adapt evidence-based training and talent development practices to build more people-centric cultures. His work focuses on helping others understand the importance of self-awareness, emotional intelligence, and professional growth through a change in mindset.
Rick is an accomplished speaker and renowned law enforcement and security trainer. He has over three decades of experience in the public safety sector, twenty of those working as a police officer and senior police instructor. He now helps guide the next generation of criminal justice and private industry leaders as an adjunct professor, facilitator, consultant, and coach. His role at the Arbinger Institute allows him to focus on helping organizations create high-performance cultures that drive exceptional results.
Rick holds a Master of Business Administration from the University of Phoenix and a Doctorate in Public Safety from Capella University, specializing in Organizational Leadership. He is also an Associate Certified Coach (ACC) and certified Leadership Program Measurement Specialist obtained through the Doerr Institute for New Leaders at Rice University. Rick lives in Phoenix, Arizona, with his wife, Susan, and their two Labrador retrievers.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services. You can find them online at 3pconflictrestoration.com.
Tuesday Mar 12, 2024
Ep 97, Mastering Conflict: Harnessing Power and Flow, Not Force
Tuesday Mar 12, 2024
Tuesday Mar 12, 2024
🎙️ This week on Conflict Managed, we welcome Karen Valencic, founder and president of Spiral Impact, Best-Selling Author, Speaker, and Aikidoist.
Join us as we discuss:
😵💫 The confusing nature of unmanaged conflict🌸 Kindness in place of niceness🌀🕊️ The Spiral Method of conflict management🧐 The cure of curiosity💡 Honoring colleagues with questions🔄 Generational differences
Karen Valencic (Vuh-len-sick) is not just a speaker and business leader; she's a transformative force in the world of conflict mastery and leadership. Can you imagine a business environment, or a WORLD, in which people, despite conflict, get their work done with ease and grace? Bringing this to reality is Karen's mission. With over three decades of experience, Karen has honed her craft, blending her expertise in science, martial arts, and communication to create the groundbreaking Spiral Impact® method.
As the President of Spiral Impact, Karen brings a unique perspective to performance improvement for leaders and teams. Her method, Spiral Impact®, offers a simple yet profound way to master conflict, foster collaboration, and solve problems with grace. Through her books, including the best selling Black Belt Edition of Spiral Impact, Karen provides tangible tools and insights to empower individuals and teams to navigate challenging situations with ease.
Karen's journey from corporate engineer to performance improvement expert is as inspiring as it is unconventional. With a background in mechanical engineering and a career at Delco Remy, a division of General Motors, Karen was one of the first female engineers in her field. Drawing inspiration from her experiences in engineering and her dedication to aikido, the Japanese art of reconciliation, Karen developed Spiral Impact® to help individuals and organizations thrive in the face of conflict and change.
Beyond her undoubtable expertise in her field, Karen is also a distinguished speaker. Karen speaks nationally at all types of conferences and is known for her entertaining, audience-involving presentations, which are full of actionable insights that individuals and teams can put straight to use.
You can find Karen online:
http://www.spiralimpact.com/
linkedin.com/in/karenvalencic
karen@karenvalencic.com
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services. www.3pconflictrestoration.com.
Tuesday Mar 05, 2024
Ep 96, Noticing Coworkers: Are You Really Alright?
Tuesday Mar 05, 2024
Tuesday Mar 05, 2024
🎙️Welcome to Conflict Managed. This week we welcome Russell Harvey, Resilience Coach, Facilitator and Public Speaker.
Join us as we explore questions, such as:
🤔 What is your actual company culture?
🌟 How can you develop confidence, self-awareness, and resilience?
💪 Why should you play to your strengths?
🙌 How aware are you of your coworkers’ strengths?
🛠️ What is the work culture you want to create?
Conflict Managed is available wherever you listen to podcasts.
Russell Harvey’s purpose is to positively affect 100,000 people by the year 2025 (Right now he’s at 44 212!). This could be by developing a client’s self-confidence, providing clarity and direction to their role, providing them with the tools and techniques to create the right conditions to apply “transformation” to their department or company, and much more.
He has a 20-year career in Learning, Leadership and Organizational Development. His overall style is influenced by positive psychology and a Strengths-Based approach.
When working with clients, he aims to strike the right balance between pragmatism, creativity and playfulness, and support, challenge and progress.
In addition to the work with his clients, Russell is the Chair of Governors of a local primary school and a volunteer with Leeds Young Authors. He also runs public speaking and confidence workshops in schools.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services. 3pconflictrestoration.com
Tuesday Feb 27, 2024
Ep 95, The Emotional Labor of HR
Tuesday Feb 27, 2024
Tuesday Feb 27, 2024
🎙️ This week on Conflict Managed I'm delighted to host executive and leadership coach, Teresa Vozza.
Highlights from the show:
🌟 Eradicating executive stress and overwhelm
🌱 The challenge of emotional labor in HR
🍟 Teresa shares her early lessons in customer service and conflict de-escalation.
🚀 Importance of entry-level jobs in developing foundational skills.
📚 The power of language and story.
🌐 Discusses the practical applications of sociology and English in corporate and personal settings.
📖 The value of reading and literature in developing empathy and understanding diverse perspectives.
Teresa Vozza is an award-winning leadership expert, a keynote speaker, writer, and the former Chief Human Resources Officer for a Fortune 500 company. She is on a mission to help executive professionals eradicate burnout and transform their leadership.
Teresa is a Certified Personal and Business Coach, a member of International Coach Federation, a Certified Change Leader, a HeartMath Certified Trainer, and is F1 Certified in the Association of Neurolinguistics Professionals.
Teresa’s thought leadership can be found in many top 2% podcasts such as Wickedly Smart Women and Leaders of Transformation, along with leading magazines like Fast Company, Collective World and Women of Influence. She is also a wife to Greg, and mother to two fabulous kids, Connor, and Isabel.
You can find Teresa online:Website: https://www.teresavozza.ca/LinkedIn: https://www.linkedin.com/in/teresa-vozza-chrl-cca/
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com).
Tuesday Feb 20, 2024
Ep 94, Conflict Is in the Details
Tuesday Feb 20, 2024
Tuesday Feb 20, 2024
“Argue like you’re right. Listen like you could be wrong.”
🎙️ This week on Conflict Managed we are joined by Dan Tocchini, founding partner of Take New Ground.
In this episode, Dan and Merry cover a whole host of topics and questions, such as:
🔍 Understanding conflict in context🧬 What will I inherit (at work) if I continue to act this way?🌈 Seeing new possibilities💬 Finding your words⚠️ The danger of contempt🔢 The three types of problems🏢 Work as a place that contributes to our lives🌱What does it mean to thrive?
Dan Tocchini has been helping leaders bring some more magic onto their teams for over 35 years. He has worked with executive teams from Interstate Batteries and ESPN, to Smarty Pants Vitamins and Impulse Space, as well as with non-profits like Homeboy Industries and Defy Ventures.
Dan gives a no-fluff approach by helping transform leadership teams without any pixie dust - just courageous leadership, creative conflict resolution, and relevant restructuring. No conversation is too difficult, no situation too conflicted because a leader with a vision cannot be held hostage by circumstance or history.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com).
Tuesday Feb 13, 2024
Ep 93 Steadfast Self: Navigating Change Authentically
Tuesday Feb 13, 2024
Tuesday Feb 13, 2024
🎙️ This week on Conflict Managed we are joined by Zeina Habib, leadership coach and trainer, specializing in assisting result-oriented tech professionals.
Dive deep with us into the realms of international cultural change and personal growth. Get ready for a compelling exploration of authenticity in a global context as we discuss:
🌐 Preparing and planning to meet the challenges of moving abroad.
🛤️ Embracing challenges as opportunities for personal and professional development.
📈 Recognizing the imperfection and boundaries of colleagues.
🚀 Growing capacity to handle challenging emotions for leadership.
🔄 Managing fear and discomfort for growth opportunities.
🎭 Using movement, body awareness, and creative expression to connect with and process emotions.
Zeina Habib focuses on empowering her clients to gain confidence, communicate effectively, and connect deeply with others to bring their ideas to life.
Utilizing a distinctive body-mind coaching approach, she integrates her international experience from living in three countries, her in-depth coaching skills, and her enthusiasm for dancing and movement.
Additionally, Zeina is a contributing author to the 'She is Remarkable' book initiative and has written several articles addressing women's issues.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com).
We want to hear from you!
Do you have a story, insight, or vision for healthy workplaces you'd like to share with Conflict Managed listeners? Do you have a question for our guests or host, Merry Brown? Contact us at 3PConflictRestoration@gmail.com.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services. Music is by Dove Pilot, https://dovepilot.com/.