Conflict Managed

Ep 128, If You Can’t Change Your Situation, Change Your Attitude

🎙This week on Conflict Managed we welcome Katie Graves, executive director for Main Street Union City, TN.
Join us as we discuss:
📌Reflections on being a young professional
📌The advantage of building strong work relationships
📌Responsive and approachable leadership
📌Working with “sandpaper people”
📌Attitudes at work
Katie Graves was born and raised in Memphis, Tenn., and received her bachelor’s degree in communications and public relations from The University of Tennessee at Martin.
Katie started her career in marketing and PR at Discovery Park of America in Union City, where she managed the website and social media pages for the museum before being named marketing director. After seven years at Discovery Park, Katie accepted the PR and Marketing Director position at Dynamix Physical Therapy in Milan, Tenn., where she promoted and advertised the company’s services and helped open five new clinics.
In May of 2023, Katie accepted the position as executive director for Main Street Union City, a nonprofit organization with the mission to revitalize, enhance and preserve the downtown district of Union City.
Katie is married to her husband, Ben, and they live in Union City.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

Ep 127, Managing Work Conflicts: Celebrating the Work of Ombuds Professionals

Ep 127, Managing Work Conflicts: Celebrating the Work of Ombuds Professionals
🎙This week on Conflict Managed we welcome Liz Hill, Associate Director at the University of Colorado Boulder Ombuds Office. Join us as we discuss:
🌐What is an Ombuds and why your organization needs one
🌐Asking better questions
🌐Helpful tips for first time managers
🌐Empowering people to make their own choices
🌐The creative impulse at work: learning through doing
🌐Should you address every conflict?
🌐Risk assessment of action and inaction
Conflict Managed is available wherever you listen to podcasts.
Liz Hill is the Associate Director at the University of Colorado Boulder Ombuds Office, where she has been championing conflict management since 2016. With 17 years of experience as an ombuds, Liz is an attorney, trained mediator, and certified organizational ombudsman practitioner (CO-OP®). She brings a wealth of experience from her previous roles as a Hotel & Restaurant Manager, Arizona Assistant Attorney General, Assistant Ombudsman for the State of Arizona, and Organizational Ombudsman for Apollo Education Group. Liz currently serves as Chair-Elect of the American Bar Association Section of Dispute Resolution and Chair of the International Ombuds Association's CO-OP® Communications Committee. She also co-founded Ombuzz, a blog on workplace conflict resolution, and OmbudsLinked, a LinkedIn group for ombuds professionals.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

Ep 126, What Was Before the Conflict? Considering Underlying Causes of Work Conflicts

🎙This week on Conflict Managed we welcome Martijn Lemmens, an experienced business consultant with a unique blend of professional and personal development expertise.
Join us as we discuss:
🧭Changing behavior by transforming limiting beliefs
🧭Understanding and addressing work conflicts by identifying underlying needs
🧭What should you address at work, and what should you let slip by?
🧭What filters your experience of the world and your work environment?
🧭 PSYCH-K®
Conflict Managed is available wherever you listen to podcasts.
With over 30 years in business consulting, including 20 years at a top firm, Martijn Lemmens has navigated complex work environments and led with resilience. He achieved a notable promotion during the challenging first year of the COVID-19 pandemic, thanks to his expertise in PSYCH-K®, a transformational methodology he both practices and teaches. Martijn's background also includes neuro-linguistic programming (NLP), transactional analysis, and provocative coaching, all of which he uses to help people manage stress and foster growth.
Conflict Managed is produced by Third Party Workplace Conflict Restorations Services and hosted by Merry Brown.

Ep 125, Increasing Competence & Capacity to Hold Difficult Conversations

On this episode of Conflict Managed, we welcome Bryant Galindo. Join us as we discuss:
✅Collaborative disagreement
✅Creating more compassion
✅Triggered vs grounded emotions
✅Leveraging social capitol at work
✅Making the workplace more human
✅Best practices for start-ups
 
Conflict Managed is available wherever you listen to podcasts.
Bryant is the Founder of CollabsHQ and works with startup founders, executives, and business teams as a mediator, executive coach, and consultant. With a focus on conflict resolution, leadership communication, and team dynamics, Bryant has partnered with the United Nations, USAID, MUFG, and numerous venture-backed startups to resolve complex business/workplace disputes while guiding leaders and their teams to excel. As a bilingual, first-generation Mexican-American and queer man, he brings a unique perspective to his work. In June 2022, Bryant published The New Middle, a book on how to collaborate during moments of intense disagreement. He is based in Los Angeles, CA.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

Ep 124, Start Right or Retrofit: The “Plumbing” Of Conflict Management

This week on Conflict Managed we welcome Maria Arpa. Join us as we discuss:
🏁Building physical spaces at work to hold difficult conversations
🏁Reducing pain at work
 🏁Conflict is a free and untapped resource
🏁Finding the right frequency in our work community
🏁Forget perfectionism
🏁Preparing colleagues to share what they experience at work
🏁The power of dialogue
Conflict Managed is available wherever you listen to podcasts.
Maria Arpa, an expert in workplace dynamics and compassionate communication, is transforming conflict resolution and relationship-building in organizations. Her journey from London’s slums to a successful entrepreneur and conflict resolution specialist underscores her commitment to fostering inclusive and respectful workplaces.
Her "Dialogue Road Map" enhances heart-centered communication and reduces unnecessary suffering, making her a sought-after advisor for senior executives. Maria’s diverse experiences, from mediating neighborhood disputes and engaging with gang members to working with global communities, have honed her ability to promote cultural understanding and healthy dynamics.
Her training modules and consulting practice are embedded into workplace cultures including a renowned chef's restaurant chain’s leadership program, an international consultancy firm, a world class boarding school and a prison. Maria’s blend of spiritual insights and practical solutions helps create environments where people feel valued and heard.
 Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

Ep 123, Workplace Conflict: Context Drives Solutions

🎙This week on Conflict Managed we welcome Jeremiah Whiteman, manager of Vantage Coffee Roasters. Join us as we discuss coffee and:
☕ Challenges and rewards of working with family 
☕ Consequences of ignoring our emotions 
☕Importance of advocating for ourselves and others 
☕ Recognizing complexity in people 
☕ Conflict insights from “Lord of the Rings” 
☕ Understanding the conflict’s context
Conflict Managed is available wherever you listen to podcasts.
Jeremiah Whiteman graduated from UTM with a bachelor’s degree in philosophy. He’s the manager of a local coffee shop, Vantage Coffee Roasters, as well as doing quality control and ongoing training for employees in three additional stores.
Before working in coffee, Jeremiah was in and out of construction for 18 years with his father. His hobbies include reading, writing, disc golf, karaoke, cigars, beer and/or bourbon, and—of course—coffee! He also thoroughly enjoys any opportunity to share a dad joke or indulge in a good pun. For more, he’s on TikTok and Instagram: @brewsbyjeremiah.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

Ep 122, Navigating Toxicity: Leadership, Character, and Creating Healthy Work Environments

🎙This week on Conflict Managed we welcome Lisa Steelman, Executive Leader and Leadership Coach. Join us as we discuss:
🧭Investing in leadership training
🧭The gift of learning through observation
🧭Nurturing the work environment you want
🧭When employees abuse systems that are meant to protect employees
🧭Getting curious about the causes of underperformance
🧭Players and pretenders in the office
As an executive manager, Lisa Steelman has led high performance teams and managed strategies in government, associations, and Fortune 10, and Global 50 companies. She has spearheaded winning multi-billion-dollar RFP projects and navigated complex legislative landscapes, managing budgets of $30M+ and has achieved exceptional results in advocacy, communications, and public affairs.
Committed to continuous growth as a John Maxwell certified leadership coach, MBA graduate, and CAE candidate, Lisa leverages her expertise in executive leadership, strategic planning, and association management to drive organizational success.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

Ep 121, Addressing Challenges in Remote Work

Ep 121, Addressing Challenges in Remote Work
🎙This week on Conflict Managed we welcome Wayne Turmel, author, speaker, podcast host, and communications and leadership professional.
Join us as we discuss:
🏁Conflicts in remote teams
🏁Thinking through employee engagement in a remote workforce
🏁Rethinking hybrid work: from compromise to strategic
🏁The value of personality assessments at work & understanding work styles
🏁The importance of effective communication in hybrid work settings
Wayne Turmel has been writing about how to develop communication and leadership skills for nearly 30 years. He’s taught and consulted at Fortune 500 companies and startups around the world. For the last 18 years, he’s focused on the growing need to communicate effectively in remote and virtual environments.
In addition to his writing, Wayne is a sought-after speaker at business and leadership conferences and events. He’s the author of 15 books, and a frequent guest at events such as ATD’s International Conference and Exposition and the European Digital Learning Expo. He’s also the host of the “Long Distance Worklife,” podcast. Marshall Goldsmith calls him “One of the most unique voices in leadership today.”
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

Ep 120, Peace: Leaving a Toxic Workplace on Your Own Terms

This week on Conflict Managed we are joined by award-winning attorney Jessica Childress.
Join us as we discuss:
🏆Avoiding impulsive reactions to leaving a difficult work environment
🏆Developing courage to address difficult work situations
🏆Supporting colleagues by lending your courage to them
🏆Always leading with respect
🏆Managed conflict fuels innovation
Jessica Childress is the author of Peace: Leaving a Toxic Workplace on Your Own Terms.  Ms. Childress has practiced employment law for over eleven years, representing organizations of all sizes and individuals in employment law matters.  She is the Managing Attorney of the Childress Firm PLLC, a boutique employment law firm, based in Washington, D.C.
Ms. Childress holds a Bachelor of Arts in Government and African American Studies from the University of Virginia and a Juris Doctor from the University of Virginia School of Law. Ms. Childress graduated Phi Beta Kappa and with High Distinction from the University of Virginia in 2007.
Prior to launching the Childress Firm PLLC, Ms. Childress served as an associate at two global law firms and as an attorney at the United States Department of Justice. 
Ms. Childress has litigated retaliation, discrimination, sexual harassment, non-competition, trade secret, unfair labor practice, and whistleblower cases before various tribunals. She serves clients in general business transactions with employees and independent contractors. Ms. Childress drafts agreements such as employment agreements, consulting agreements, severance agreements, and confidentiality agreements.
She has been the recipient of several honors, including the National Bar Association’s 2018 Young Lawyer of the Year Award, the Washington Bar Association’s 2017-2018 Young Lawyer of the Year Award, the National Bar Association’s 40 under 40 Best Advocates Award, the Kim Keenan Leadership & Advocacy Award, the Greater Washington Area Chapter of the National Bar Association’s Rising Star Award, and recognition by the National Black Lawyers as one of the top 100 black attorneys. In 2022, Ms. Childress received the Women Owned Law organization’s Woman Legal Entrepreneur of the Year Award. Ms. Childress has been named to the 2020, 2021, 2022, and 2023 Washington, D.C. Super Lawyers Rising Stars lists. Only 2.5% of practicing attorneys in Washington, D.C. are selected to receive this honor.
Ms. Childress is a 2022 graduate of the Aspen Institute’s Justice and Society program. Ms. Childress serves as a contributor for Arianna Huffington’s international media outlet, Thrive Global. She has been featured in numerous publications, including Forbes, Essence, the Huffington Post, Success, and Entrepreneur.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services.

Ep 119, Workplace Conflict: Unmasking Hidden Logic

This week on Conflict Managed we welcome Dennis Stevens, Executive Leader, Entrepreneur and Founder of OrgWright.
Join us as we discuss:
🎯Achieving cohesion among colleagues throughout an organization
🎯Organizational design
🎯Understanding competition within organizations
🎯Clarity in work
🎯The ladder of inference
🎯Addressing the ‘frozen middle’
Dennis Stevens is a seasoned consultant and visionary leader with over 30 years of experience at the nexus of technology innovation and organizational leadership. Starting his career in the US Marine Corps, Dennis honed an appreciation for what can be accomplished with well-formed teams, clarity of purpose, and effective leadership. His entrepreneurial journey includes founding several companies that helped organizations accelerate business strategies by aligning emergent software solutions with organizational design and change management, driving significant transformations.
In 2011, Dennis co-founded LeadingAgile, where he became renowned for innovative problem-solving and scalable business solutions. He led over 150 transformations, establishing himself as a thought leader in Agile and AI integration, fostering resilient and adaptable organizations. His latest venture, OrgWright, launched in 2024, focuses on guiding organizations through digital evolution by building leadership teams adept at crafting dynamic organizations. Dennis emphasizes four critical conditions—Informed Awareness, Coherence, Purposeful Direction, and Strategic Empowerment—to cultivate adaptability and strategic execution, grounded in his extensive consulting and management experience.
Dennis is not just a consultant, but a sought-after speaker, known for his insights into organizational transformation, executive buy-in, and the future of work in the era of AI. His approach, which underscores the role of executive leadership in scaling adaptability and fostering innovation, makes him an authoritative voice in the field.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.