Conflict Managed

Ep 118, Coaching Abrasive Leaders

🎙This week on Conflict Managed we welcome Dr. Laura Crawshaw, The Boss Whisperer.
Join us as we discuss:
🎯Stopping the workplace suffering caused by abrasive leaders.
🎯Witnessing the trauma of workplace bullying
🎯Why would a boss treat an employee badly?
🎯Why would a company not intervene when a boss is treating employees badly?
🎯Addressing indirect negative perceptions
🎯The management backbone
 
Laura Crawshaw, Ph.D., BCC, also known as The Boss Whisperer®, specializes in researching and coaching abrasive leaders and helping managers learn how to manage them. Over the past forty years, she has served an international clientele, including over 40 Fortune 500 companies, the United Nations, and NASA. She founded the Executive Insight Development Group, Inc. in 1994 and the Boss Whispering Institute (dedicated to research and training in the specialty practice of coaching abrasive leaders) in 2009. She is also on the faculty of the University of Colorado, Boulder.
 
Dr. Crawshaw’s first book, Taming the Abrasive Manager: How to End Unnecessary Roughness in the Workplace was released in 2007. Her new book is Grow Your Spine & Manage Abrasive Leadership Behavior: A Guide for Those Who Manage Bosses Who Bully (Executive Insight Press).
LinkedIn Site: https://www.linkedin.com/in/bosswhispering/
Website: www.bosswhispering.com
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

Ep 117, Utilizing Conflict

🎙This week on Conflict Managed we welcome Chad Brown, founder and executive coach and business owner.
Join us as we discuss:
⚒Normalizing failure
➗Solving problems for humans
😳The half-life of an emotion
⚡Holding higher conversations than fear
💼Work/life integration
 
Chad Brown is a leadership engagement expert. He coaches founders and executives in the art and science of leadership for themselves, their teams, and clients to create new, unprecedented results and experience fulfillment in their work.
Chad founded a media production studio called Shade Tree Films in 2008 that has serviced global companies such as Volkswagen, Target, and Pixar Animation Studios.
This is where his love and passion for leadership and causing results through others was ignited. He sold that company in 2021.
Chad thrives in extreme environments and difficult conversations. Over the last 7 years, Chad has trained and developed leaders at globally recognized brands like Lulu Lemon and Ironclad Document Services along with many burgeoning start-ups.
When he is not engaging in meaningful conversations with leaders, you will find (or won't be able to find) Chad on a wild adventure in the mountains with his family. He resides at the foot of the Rocky Mountains in Orem, Utah with his wife Katie and three children Addison, Kenya, and Milo.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

Ep 116, Working Through Generational Differences

🎙This week on Conflict Managed we welcome Casey Ruggiero, Operations Coordinator for REACH for Uganda.
Join us as we discuss:
🥇Navigating team differences
🐴Lessons learned from a NCAA Divion I equestrian athlete
👩‍💻Investing in young professionals
✌Non-profits
🌐Mission-minded work
 
Casey Ruggiero is native to the suburbs of Washington DC and grew up traveling alongside her parents who had careers that took them all over Africa. She graduated Summa Cum Laude from the University of Tennessee at Martin in 2023 with B.A.s in International Studies and Philosophy. Her undergraduate honors thesis consisted of researching the efficacy of small sustainable development organizations in Kenya. She also conducted research and co-authored a paper on Taiwan's New Southbound Policy in 2022. She was a captain of the NCAA Division I equestrian team while at UT Martin. Casey is passionate about the environment, education, and service. She is now based in Arlington VA and works for a nonprofit that serves communities in Uganda with education, healthcare, and community development.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

Ep 115, Disagreeing Well

🎙 This week on Conflict Managed we welcome Dr. Jason Eberl. Join us as we discuss:
🏁Servant leadership
🎞The art of filtering communication
🧭The challenges and opportunities of middle managers
🛤Building trust
🏛Forming good business habits
🤳Engaging in honest self-reflection
 
Jason T. Eberl, Ph.D. is the Hubert Mäder Chair in Health Care Ethics, Professor of Health Care Ethics and Philosophy, and Director of the Albert Gnaegi Center for Health Care Ethics at Saint Louis University. His research interests include the philosophy of human nature and its application to issues at the margins of life, biotechnology, and the philosophical thought of Thomas Aquinas. He is the author of Thomistic Principles and Bioethics, The Routledge Guidebook to Aquinas’ Summa Theologiae, and The Nature of Human Persons: Metaphysics and Bioethics, as well as editor of Contemporary Controversies in Catholic Bioethics.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

Ep 114, The Gold in Validating Others

🎙 This week on Conflict Managed we welcome Hesha Abrams, Master Mediator, Author, and Lead Deal Maker at Hesha Abrams Mediation LLC.
Join us as we discuss:
🌻Focusing on flowers instead of weeds
📚The power of storytelling
💰The beauty of taking free advice
🕊What is Holding the Calm?
🧠Good intentions are not enough
👓Watching others to continually learn
Hesha Abrams is an internationally acclaimed master attorney mediator, negotiator and deal maker who, for 30 years, has been renowned for her success in resolving high profile or difficult matters, including mediating the case over the secret recipe for Pepsi. She has worked with Google, Amazon, Apple, Facebook, IBM, Verizon, and other large multinational companies, individuals, inventors and small businesses, creating deals and solving cases. Her popular new book, “Holding the Calm: The Secret to Resolving Conflict and Defusing Tension,” is an insightful, practical, and easy to use guide to defuse tension, eliminate conflict, and make deals.
Hesha Abrams, Esq. Social Media Links
Book website:  www.HoldingTheCalm.com
Mediation business website: www.heshaabramsmediation.com
LinkedIn: hesha-abrams-esq   https://www.linkedin.com/in/hesha-abrams-esq/
Facebook: HeshaAbramsHoldingTheCalm    
https://www.facebook.com/HeshaAbramsHoldingTheCalm
You Tube Channel: https://www.youtube.com/channel/UCPcPngGiIF-GlC8w1l3sH8A
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

Ep 113, Noticing Problems & Acting

This week on Conflict Managed we welcome Elizabeth Pritchett, social media marketer and small business owner.
Join us as we discuss:
🖋Starting a philanthropic foundation
💢Tips to reduce emotions when making team decisions
💭Communicating the why behind decisions
💪The power of strong work relationships
🧠No mind reading at work
🌐Flexible work schedules
Elizabeth Pritchett is a former accountant turned marketing enthusiast. After spending fifteen years in accounting, Elizabeth co-started a technology business in 2012 and during that time marketing found her. Throughout the years that followed, social media continued to find Elizabeth time and time again. Over the last decade, Elizabeth has managed social media for over twenty small businesses as well as taught numerous marketing courses online and in person at UT Martin REED Centers well as several Chambers of Commerce throughout west Tennessee.
Elizabeth is the owner of Eliz Pritchett and provides social media management, consulting, online courses, and group presentations for entrepreneurs and small businesses.  One of Elizabeth’s biggest social media successes was leading the social media efforts for the TN Soybean Festival for about five years.  During her tenure, the festival received a Gold Kaleidoscope Award from the Southeast Festival & Event Association for Best Social Media Marketing.  Elizabeth has a Bachelor’s Degree in Accounting as well as a MBA from UTM.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services.

Ep 112, Asking 5 Clarifying Questions

Conflict Managed welcomes Brian Brogen, Chief Inspiration Officer at BUILD Consulting Services.
Join us as we discuss:
💭Thoughtful responses instead of hasty reactions
🧠Thinking through intentions and impacts
⚒Boundaries at work
😕Reasons to address workplace conflicts
🏗Building trust in teams
Brian Brogen is a Coach, Trainer, and Speaker with an emphasis on communication and team building. Brian is a Top 5% Voice for Construction on LinkedIn where he engages daily. As a certified human behavior expert, Brian has a knack for developing teams and individuals both personally and professionally. Brian works with organizations and individuals, coaching and training using his experience, knowledge, tenacity, and sense of humor. Brian is the founding author of Voices For Leadership™ a collaboration of 40 diverse authors sounding their unique voice on leadership principles. Brian is the best-selling author of The 100-Hour Pilot. Brian enjoys flying with friends and family as a hobby.
Check out Voices For Leadership free for two months at www.vflcommunity.com/vfl_monthly_subscription_special_offer
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services.
Remember, conflict is normal and expected. Let's deal with it.

Ep 111, Creating Excellent Teams

This week on Conflict Managed we are joined by Jessica Osborn, Vice President of Customer Success at GoCardless. Jessica is a passionate advocate for human-centric leadership, focusing on nurturing high-performance teams while fostering individual growth.
Join us as we discuss:
✌Overcoming perfectionism
🏁The relationship between culture and behavior
🎭Putting ego in the right place
🤝Establishing trust
🧭Vulnerable & authentic leadership
Jessica Osborn is an advocate for human-centric leadership, dedicated to nurturing high-performance teams while fostering individual growth. With a career spanning pivotal roles in global customer success management, Jess has honed her expertise in aligning business success with compassionate leadership.  
 As the Vice President of Customer Success at GoCardless, Jess orchestrates a team committed to revolutionizing customer experiences worldwide. Her achievements include steering multi-million dollar portfolios to unprecedented success, whilst cultivating a culture of excellence recognized for its impact on company retention and growth.   A sought-after speaker in the customer success circuit, Jess has graced stages globally, advocating for the symbiotic relationship between customer success and sustainable business growth.  
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services. 3PConflictRestoration.com

Ep 110, Workplace Mobbing: Awareness and Action

🎙This week on Conflict Managed we welcome Dr. Delia Grenville, Founder & Principal Coach at Slyn Consulting.
Join us as we discuss:
 🚩The reality, impact, and solutions to workplace mobbing
🥅 Quality networking
🚉Career transitions
🔁Karma at work
With over 25 years of experience in strategy, transformation, and process improvement, Dr. Delia Grenville founded Slyn Consulting to help businesses navigate critical transitions and unlock the full potential of their teams and processes. As a Ph.D. in industrial and systems engineering, Delia has a deep understanding of how to optimize performance, facilitate change, and unleash potential across diverse industries and domains.Before launching Slyn Consulting, Delia held various senior roles at Intel, where she led multi-billion-dollar global operations, oversaw cross-functional strategic procurement, and collaborated with leading consultants and partners to drive solutions and innovation. She has been recognized for her contributions to advanced technology research, customer enabling, and media content delivery. As a certified integral coach, Delia offers workshops and private coaching for professional development, with a focus on empowering women in high-tech leadership roles. She is committed to giving back to the community and advocating for women’s leadership opportunities through her involvement in education, non-profit, and mentoring initiatives.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

Ep 109, Pop-up Teams: Creating Oportunities

This week on Conflict Managed, we welcome Prof. Adam Boddison, Chief Executive of the Association for Project Management (APM), Author, and Keynote Speaker.
Join us as we discuss:
🧭Taking risks
💼Professional freedom
🎦Business as usual vs the project approach
⚒Feedback: connection before correction
🎨Side hustles
⚖Change management
🔥The vast benefits of a ‘Warm’ work environment
 
Adam Boddison currently serves as Chief Executive of the Association for Project Management (APM), the chartered membership body for the project profession. Throughout his work at APM, Adam spearheads initiatives aimed at advancing the project profession to the highest standards, ensuring it meets the evolving demands of a complex world.
At the forefront of Adam's agenda is promoting the indispensable role of project management across diverse sectors. His advocacy extends beyond the conventional understanding of the project manager role, challenging misconceptions and highlighting the universal applicability of project management principles. Through collaborations with renowned research entities like PwC, Adam is also instrumental in showcasing the economic value of project management and advocating for its equivalence to established professions.
Beyond his work with APM, Adam brings diverse experience to the table, a notable example being his tenure as CEO of nasen (National Association for Special Educational Needs), where he spearheaded a turnaround and growth strategy resulting in a tenfold increase in membership over five years. Adam also served as Director of the Centre for Professional Education at the University of Warwick, achieving outstanding ratings for teacher training provision and leading international education projects.
Adam has also authored educational publications and maintained a notable public profile through media appearances and conference engagements. His diverse skill set also extends to clinical hypnotherapy, showcasing his multidisciplinary approach to education and leadership.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.