Conflict Managed

Ep 108, The Impact of Incorrect Assumptions

🎙This week on Conflict Managed, we welcome Brian Bloch, organizational ombuds for Global Green Growth Institute, the World Central Kitchen, ISKCONResolve, and is co-Ombuds at Ashoka and NASA.
Join us as we discuss:
💭 Curiosity
❓ Unclear expectations
👂 Listening and asking the right questions
🙏 Addressing conflicts with volunteers and faith-based organizations
💡 The importance of curiosity and empathy
⚖️ The art of balancing courage and consideration
🐹 Getting off the hamster wheel of conflict angst
 
Brian Bloch has over 20 years of experience as an ombudsperson. He started his career by creating ISKCONResolve, a faith-based conflict resolution program. He developed the Ombuds program at the U.S. Department of the Interior working primarily with Native Americans. He now runs the ombuds program at the Global Green Growth Institute, the World Central Kitchen, ISKCONResolve, and is co-Ombuds at Ashoka and NASA (overseeing the program run by collateral duty ombuds).
Brian spent years on a project of the Supreme Court of India introducing mediation into the court system. He has trained over 400 mediators and 50 ombuds. He has served on the board of the International Ombuds Association (IOA), and as an associate editor of IOA’s academic journal. He is an IOA Certified Organizational Ombuds and presently serves on the committee that certifies ombuds. In addition to his ombuds work, he is a court-appointed mediator, facilitator, organizational development practitioner, certified coach and trainer.
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. Tune in every Tuesday for new episodes. 

Ep 107, The Speak Up Summit

🎙This week on Conflict Managed we are departing from our regular format to discuss Vanguard Voices upcoming International, fully Virtual Speak Up Summit taking place June 13-14th 2024 across all time zones.
To discuss The Vanguard Voices Speak Up Summit, we are re-joined by friend of the show, Jessica Bensch, a passionate advocate for psychological safety at work and founder of Vanguard Voices.
The Speak Up Summit: June 13-14th, 2024: This groundbreaking 24+ consecutive hour, fully virtual summit (www.thespeakupsummit.com) will bring together thought leaders, academics, advocates and employees worldwide on a common platform, united by a shared goal: to amplify awareness and exponentially increase psychological safety at work. 
There are many events online: This one is different. This is the building of a global community of changemakers - across companies, industries, countries worldwide. We are building a global movement: We have prominent speakers such as Kim Scott (Author of 'Radical Candor'), Tim McClure, Michele Zanini (Co-Author of 'Humanocracy') and so many others at this Speak Up summit joining us in this effort.
You will -  ▶️  Gain practical strategies to foster psychological safety and develop high performance teams▶️  Learn how to address issues such as abuse of power, toxic personalities, and mental health for a healthier work environment▶️  Network with professionals who are committed to creating positive workplace cultures▶️  Hear from experts who will challenge your perspectives and inspire actionable change in your organization
 By attending this summit, you receive:
 Full access to the 24-hour event featuring 50+ speakers around the world (FULLY VIRTUAL)
 Networking opportunities with the speakers and a global audience of professionals and experts
 1:1 Coaching Sessions with certified coaches (first-come, first-serve)
 A resource guide with the key practical actions from all sessions from each of the 50+ sessions that can be implemented in your organization
 Access to The Speak Up Summit recordings for future reference
 A free copy of one of the keynote speakers books (as supplies last)
This is a not-for-profit initiative. We want as many people as possible who are gravitated to this topic to come. We are committed to making this event accessible to a wide audience. We offer discounts for individuals facing unemployment, region-specific discounts, and group discounts. (www.thespeakupsummit.com)
 

Ep 106, Making Space for Difference & Disagreement

🎙This week on Conflict Managed we are joined by Dr. Hector Escalante, the Director of the Office of the Ombuds at the University of California, Merced.
Join us as we discuss:
🚧The amazing and needed work of Organizational Ombuds
🔊The power of deep listening and being heard
👩‍💻Handling work conflict as a bystander
🚦Thinking through the risks and rewards of speaking up
⛵The growth and journey of careers
Dr. Hector Escalante immigrated from Baja California, Mexico to America with his parents and sister when he was 2 years old. He grew up in Oxnard, California and then moved to Central California when he was 15. After graduating from high school, Hector enlisted in the United States Marine Corps and served 6 years in the reserves as a radio operator. Hector began a career in the cable tv industry and decided to go to college in his early 30s. He enjoyed higher education so much that he went on to earn a Master of Fine Arts, a Master of Education and a doctorate in education. Upon completing his academic pursuits, Hector served as faculty, dean of students and a director of academic affairs. He was the inaugural ombuds for the University of the Pacific and continues to offer ombuds services to small non-profit organizations. Hector specializes in conflict resolution, healthy communication, and learning and development that promotes inclusion, healthy communication, and conflict resolution. Hector’s passions include treating all with fairness, equity, dignity, and compassion. He loves eating good food, the outdoors and spending time with friends and family.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services.

Ep 105, Invisible Systems

🎙This week on Conflict Managed we welcome Nasoan Sheftel-Gomes, Consultant, Certified Leadership Coach, and Attorney.
 
Join us as we discuss:
🔥Career burnout
🔍The exhausting trap of hypervigilance
🌱The life altering power of transformative coaching
🕊Quelling anxiety in conflict situations
🚀Actively making space for new leadership
 
Conflict Managed is available wherever you listen to podcasts.
 
Nasoan Sheftel-Gomes is an attorney, leadership coach, and diversity, equity, inclusion, and belonging strategist. With over 16 years of experience in the nonprofit legal services sector in NYC, she has led organizational transformation, diversity, and anti-bias initiatives. Nasoan's expertise spans organizational development, program development, operations, human resources, labor management, strategic planning, and compliance.
As the founder of Transformative Leadership Collective, Nasoan coaches leaders to align with their core values, enhance self-awareness, and strengthen relationship-building skills. She believes in fostering equity-driven organizational cultures that inspire collective purpose. Nasoan specializes in facilitating difficult conversations, developing leadership skills for diverse teams, and creating transformational organizations.
Nasoan holds a JD from the City University of New York School of Law, a Master's in Journalism from the University of California Berkeley, and a bachelor's in Sociology from Clark University. She is a certified professional leadership coach and holds a Certification in Diversity, Equity, and Inclusion from Cornell University. Licensed to practice law in New York, she resides in Los Angeles, CA.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services. You can find them online at 3pconflictrestoration.com.

Ep 104, "Be More Curious & Less Judgmental"

This week on Conflict Managed, we are joined by Philip Grindell, an esteemed security expert and founder of Defuse, a consultancy dedicated to mitigating risks and safeguarding everyone from high net-worth individuals, organizations, and those in the public eye from various threats.
Join us as we discuss:
🤝The need for the human touch when dealing with problems and complaints
👓Short sighted and costly nature of cost-cutting human services for employees
🥇Considering what success really is: having more or being more?
🔑Identifying problem behaviors for intervention and de-escalation
🧭The need to re-humanize our work environments
With a distinguished career spanning from senior roles in Scotland Yard to establishing protective intelligence teams in Parliament, Philip Grindell brings expertise in protective intelligence, behavioral science, and security management. Having spearheaded initiatives to protect public figures and organizations, Philip understands the complexities of managing physical, reputational, and psychological risks. His comprehensive approach combines rigorous data analysis with bespoke strategies tailored to each client's unique circumstances. Philip's background as a former senior detective, coupled with his experience in counterterrorism and security coordination, underscores his commitment to delivering top-tier protection services. Through Defuse, he provides clients with the same level of expertise and service afforded to government officials and political leaders.
Social Media Sites:
LinkedIn - linkedin.com/in/behavioural-threat-management-specialist
Youtube Channel - (6) Defuse® - YouTube
Website - defuseglobal.com/ 
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

EP 103, Falling In Love With the Problem

This week on Conflict Managed we welcome LeKesha Taylor, University Ombuds and Associate Director of Residence Life for Marshall University.
Join us as we discuss questions such as:
🌟Who has the solution to your problem?
✨Dealing with gossip and office drama: what are your priorities?
🌟What do you want to spend your time thinking about?
✨Are you hearing what THEY are saying?
Conflict Managed is available wherever you listen to podcasts.
LeKesha Taylor is a seasoned Housing and Residence Life professional from Huntington, WV. She is a proud alum of Parkersburg High School (Go Big Reds) in Parkersburg, West Virginia.  Currently she serves as the Associate Director of Residence Life and the University Ombuds for her alma mater Marshall University. She has served as a team member for housing since 1999. While still new to the field of Ombuds she became a member of the International Ombuds Association in 2021 and reestablished the Ombuds office at Marshall University serving as an Ombuds to faculty and staff and most recently in 2023 adding in students as well. During her tenure at Marshall University, she has served on a host of committees serving all Marshall and Huntington community constituents including President Commissions and the University Women of Color Committee, Behavioral Intervention Team, and Week of Welcome. She was privileged to be a part of the John Marshall Leadership Fellows 2020 cohort and a Facilitator and speaker for 2021-2024.  Her family is her greatest accomplishment and spending time with them is her preferred pastime.  She is a wife to a wonderful husband Jason and mother to two beautiful children Emberlee and Elias, as well as a pet parent to Moose Hotdog and Khloe Bell.  
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services.

Ep 102, Afraid of Saying the Wrong Thing?

🎙Today on Conflict Managed we welcome Toby Mildon, Diversity and Inclusion Architect, business owner, podcast host of Inclusive Growth Show, and author.
Join us as we discuss:
🌐 The business case for Diversity, Equity, and Inclusion
💡 Building confidence
🚫 Addressing issues straightaway to prevent festering
🔍 Focusing on early adopters and innovators to bring about change
🎓 What could recent graduates teach your organization?
Conflict Managed is available wherever you listen to podcasts.
Toby Mildon is an Equity, Diversity and Inclusion Architect and the Founder of Mildon. Having previously worked at the BBC, Deloitte and Accenture, Toby has since delivered hugely successful programs for Sony, HarperCollins, Centrica, Mitchells & Butlers, and the NHS, as well as writing ‘Inclusive Growth’, an Amazon bestseller.
With both professional and lived experience, Toby’s mission is to shape diverse and inclusive workplace environments where everyone feels welcome, empowered, and given the opportunity to thrive. Toby doesn’t just consult; he partners with organizations to create bespoke strategies that go beyond superficial initiatives. Toby truly believes in the transformative power of inclusivity to drive innovations, attract the best talent, boost employee engagement, and elevate overall business performance.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

Ep 101, Rising Above Office Conflict

🎙This week on Conflict Managed we welcome Dr. Clare Fowler, the Executive Vice-President at Mediate.com. This special episode features a discussion with Clare on her engaging and insightful new book, "Rising Above Office Conflict: A Light-Hearted Guide for the Heavy-Hearted Employee." This guide is filled with easy-to-follow advice for anyone looking to tackle workplace conflicts with a positive approach.
🎁Don't miss out on an exclusive offer for our listeners: you have the chance to receive a free signed copy of Clare’s fantastic book. Simply send an email to Merry Brown at 3pconflictrestoration@gmail.com to seize this opportunity! One name will be pulled at random from the submissions by May 1, 2024.
 
Dr. Clare Fowler was initially introduced to conflict resolution in a peer mediation course in the third grade and has been studying it since. She received her master's degree and doctorate in workplace mediation from Pepperdine University. She is an adjunct professor at the University of Oregon School of Law and mediates workplace disputes. She is also the executive vice president at Mediate.com. She believes that people want to resolve their own conflict, they just need the right tools.
Her new book, “Rising Above Office Conflict: A Light-Hearted Guide for the Heavy-Hearted Employee,” offers step-by-step advice that empowers readers to understand and overcome the conflicts they face at work. Building on 20 years of mediating workplace disputes, Clare brings practical tools for resolving conflicts right into the employee’s hands. With a humorous and engaging approach, this book is for everyone frustrated at work.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services.

ep 100, Managing Career Pivots and Layoffs

🎙️ This week on Conflict Managed I'm delighted to host Dr. Chris Callaway on our 100th episode! 🎇
Join us as we discuss:
🤹‍♂️Communicating transferable skills
👎Downsizing
🏗Building new networks
🍀The amazing impact of good bosses
🚯When to approach a colleague about a mistake
 
Chris Callaway is the Assistant Dean for Pre-Clinical Curriculum at the University of New England College of Osteopathic Medicine. He earned a Ph. D. in philosophy from Saint Louis University, and also holds degrees from Baylor University, Samford University, and Auburn University. Before joining UNE, he taught philosophy at colleges in Michigan, California, and Maine, specializing in ethics, political philosophy, and philosophy of knowledge. In 2022, he left his tenured position to become a product manager at an educational technology company, before "repivoting" back to academia. In all his professional roles he has been most passionate about finding ways to help other people achieve their goals more successfully or efficiently.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services.

Ep 98, Evidence Based Approaches for Addressing Conflict

🎙️ This week on Conflict Managed we are joined by Rick Bistline, Leadership Coach and Law Enforcement and Security Solutions Expert.
Join us as we discuss:
😢 The despair felt due to unmanaged conflicts
🧠 Developing emotional intelligence
🔄 The problem of moving “Problems” around
🌟 Being interested in enabling the success of others
💔 Everyday trauma of difficult professions
🤔 Self-focused vs self-aware
Dr. Richard Bistline is challenging the status quo in leadership development practices across the law enforcement and public safety professions. His passion is to help organizations leverage and adapt evidence-based training and talent development practices to build more people-centric cultures. His work focuses on helping others understand the importance of self-awareness, emotional intelligence, and professional growth through a change in mindset.
Rick is an accomplished speaker and renowned law enforcement and security trainer. He has over three decades of experience in the public safety sector, twenty of those working as a police officer and senior police instructor. He now helps guide the next generation of criminal justice and private industry leaders as an adjunct professor, facilitator, consultant, and coach. His role at the Arbinger Institute allows him to focus on helping organizations create high-performance cultures that drive exceptional results.
Rick holds a Master of Business Administration from the University of Phoenix and a Doctorate in Public Safety from Capella University, specializing in Organizational Leadership. He is also an Associate Certified Coach (ACC) and certified Leadership Program Measurement Specialist obtained through the Doerr Institute for New Leaders at Rice University. Rick lives in Phoenix, Arizona, with his wife, Susan, and their two Labrador retrievers.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services. You can find them online at 3pconflictrestoration.com.