Conflict Managed
Conflict Managed is a podcast about toxic workplaces and how to fix them. Listen to stories of dysfunction and triumph from different walks of life and professions. Join us on the journey as we talk about the good, bad, and ugly of our work environments and discuss a vision for the future of human-centered workplaces where people are not only treated with dignity and respect but encouraged to be their brilliant selves. Managing Conflict is not magic, though it takes intentional and sustained planning for health to win over chaos in any environment. Conflict is normal and expected. Let’s deal with it.
Conflict Managed is a podcast about toxic workplaces and how to fix them. Listen to stories of dysfunction and triumph from different walks of life and professions. Join us on the journey as we talk about the good, bad, and ugly of our work environments and discuss a vision for the future of human-centered workplaces where people are not only treated with dignity and respect but encouraged to be their brilliant selves. Managing Conflict is not magic, though it takes intentional and sustained planning for health to win over chaos in any environment. Conflict is normal and expected. Let’s deal with it.
Episodes

Tuesday Mar 12, 2024
Ep 97, Mastering Conflict: Harnessing Power and Flow, Not Force
Tuesday Mar 12, 2024
Tuesday Mar 12, 2024
🎙️ This week on Conflict Managed, we welcome Karen Valencic, founder and president of Spiral Impact, Best-Selling Author, Speaker, and Aikidoist.
Join us as we discuss:
😵💫 The confusing nature of unmanaged conflict🌸 Kindness in place of niceness🌀🕊️ The Spiral Method of conflict management🧐 The cure of curiosity💡 Honoring colleagues with questions🔄 Generational differences
Karen Valencic (Vuh-len-sick) is not just a speaker and business leader; she's a transformative force in the world of conflict mastery and leadership. Can you imagine a business environment, or a WORLD, in which people, despite conflict, get their work done with ease and grace? Bringing this to reality is Karen's mission. With over three decades of experience, Karen has honed her craft, blending her expertise in science, martial arts, and communication to create the groundbreaking Spiral Impact® method.
As the President of Spiral Impact, Karen brings a unique perspective to performance improvement for leaders and teams. Her method, Spiral Impact®, offers a simple yet profound way to master conflict, foster collaboration, and solve problems with grace. Through her books, including the best selling Black Belt Edition of Spiral Impact, Karen provides tangible tools and insights to empower individuals and teams to navigate challenging situations with ease.
Karen's journey from corporate engineer to performance improvement expert is as inspiring as it is unconventional. With a background in mechanical engineering and a career at Delco Remy, a division of General Motors, Karen was one of the first female engineers in her field. Drawing inspiration from her experiences in engineering and her dedication to aikido, the Japanese art of reconciliation, Karen developed Spiral Impact® to help individuals and organizations thrive in the face of conflict and change.
Beyond her undoubtable expertise in her field, Karen is also a distinguished speaker. Karen speaks nationally at all types of conferences and is known for her entertaining, audience-involving presentations, which are full of actionable insights that individuals and teams can put straight to use.
You can find Karen online:
http://www.spiralimpact.com/
linkedin.com/in/karenvalencic
karen@karenvalencic.com
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services. www.3pconflictrestoration.com.

Tuesday Mar 05, 2024
Ep 96, Noticing Coworkers: Are You Really Alright?
Tuesday Mar 05, 2024
Tuesday Mar 05, 2024
🎙️Welcome to Conflict Managed. This week we welcome Russell Harvey, Resilience Coach, Facilitator and Public Speaker.
Join us as we explore questions, such as:
🤔 What is your actual company culture?
🌟 How can you develop confidence, self-awareness, and resilience?
💪 Why should you play to your strengths?
🙌 How aware are you of your coworkers’ strengths?
🛠️ What is the work culture you want to create?
Conflict Managed is available wherever you listen to podcasts.
Russell Harvey’s purpose is to positively affect 100,000 people by the year 2025 (Right now he’s at 44 212!). This could be by developing a client’s self-confidence, providing clarity and direction to their role, providing them with the tools and techniques to create the right conditions to apply “transformation” to their department or company, and much more.
He has a 20-year career in Learning, Leadership and Organizational Development. His overall style is influenced by positive psychology and a Strengths-Based approach.
When working with clients, he aims to strike the right balance between pragmatism, creativity and playfulness, and support, challenge and progress.
In addition to the work with his clients, Russell is the Chair of Governors of a local primary school and a volunteer with Leeds Young Authors. He also runs public speaking and confidence workshops in schools.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services. 3pconflictrestoration.com

Tuesday Feb 27, 2024
Ep 95, The Emotional Labor of HR
Tuesday Feb 27, 2024
Tuesday Feb 27, 2024
🎙️ This week on Conflict Managed I'm delighted to host executive and leadership coach, Teresa Vozza.
Highlights from the show:
🌟 Eradicating executive stress and overwhelm
🌱 The challenge of emotional labor in HR
🍟 Teresa shares her early lessons in customer service and conflict de-escalation.
🚀 Importance of entry-level jobs in developing foundational skills.
📚 The power of language and story.
🌐 Discusses the practical applications of sociology and English in corporate and personal settings.
📖 The value of reading and literature in developing empathy and understanding diverse perspectives.
Teresa Vozza is an award-winning leadership expert, a keynote speaker, writer, and the former Chief Human Resources Officer for a Fortune 500 company. She is on a mission to help executive professionals eradicate burnout and transform their leadership.
Teresa is a Certified Personal and Business Coach, a member of International Coach Federation, a Certified Change Leader, a HeartMath Certified Trainer, and is F1 Certified in the Association of Neurolinguistics Professionals.
Teresa’s thought leadership can be found in many top 2% podcasts such as Wickedly Smart Women and Leaders of Transformation, along with leading magazines like Fast Company, Collective World and Women of Influence. She is also a wife to Greg, and mother to two fabulous kids, Connor, and Isabel.
You can find Teresa online:Website: https://www.teresavozza.ca/LinkedIn: https://www.linkedin.com/in/teresa-vozza-chrl-cca/
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com).

Tuesday Feb 20, 2024
Ep 94, Conflict Is in the Details
Tuesday Feb 20, 2024
Tuesday Feb 20, 2024
“Argue like you’re right. Listen like you could be wrong.”
🎙️ This week on Conflict Managed we are joined by Dan Tocchini, founding partner of Take New Ground.
In this episode, Dan and Merry cover a whole host of topics and questions, such as:
🔍 Understanding conflict in context🧬 What will I inherit (at work) if I continue to act this way?🌈 Seeing new possibilities💬 Finding your words⚠️ The danger of contempt🔢 The three types of problems🏢 Work as a place that contributes to our lives🌱What does it mean to thrive?
Dan Tocchini has been helping leaders bring some more magic onto their teams for over 35 years. He has worked with executive teams from Interstate Batteries and ESPN, to Smarty Pants Vitamins and Impulse Space, as well as with non-profits like Homeboy Industries and Defy Ventures.
Dan gives a no-fluff approach by helping transform leadership teams without any pixie dust - just courageous leadership, creative conflict resolution, and relevant restructuring. No conversation is too difficult, no situation too conflicted because a leader with a vision cannot be held hostage by circumstance or history.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com).

Tuesday Feb 13, 2024
Ep 93 Steadfast Self: Navigating Change Authentically
Tuesday Feb 13, 2024
Tuesday Feb 13, 2024
🎙️ This week on Conflict Managed we are joined by Zeina Habib, leadership coach and trainer, specializing in assisting result-oriented tech professionals.
Dive deep with us into the realms of international cultural change and personal growth. Get ready for a compelling exploration of authenticity in a global context as we discuss:
🌐 Preparing and planning to meet the challenges of moving abroad.
🛤️ Embracing challenges as opportunities for personal and professional development.
📈 Recognizing the imperfection and boundaries of colleagues.
🚀 Growing capacity to handle challenging emotions for leadership.
🔄 Managing fear and discomfort for growth opportunities.
🎭 Using movement, body awareness, and creative expression to connect with and process emotions.
Zeina Habib focuses on empowering her clients to gain confidence, communicate effectively, and connect deeply with others to bring their ideas to life.
Utilizing a distinctive body-mind coaching approach, she integrates her international experience from living in three countries, her in-depth coaching skills, and her enthusiasm for dancing and movement.
Additionally, Zeina is a contributing author to the 'She is Remarkable' book initiative and has written several articles addressing women's issues.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com).

Tuesday Feb 06, 2024
Ep 92: Other People's Conflict
Tuesday Feb 06, 2024
Tuesday Feb 06, 2024
🎙️This week, we're thrilled to have Vanedda Prince Webb, a seasoned private practice attorney and small business owner, sharing invaluable insights.
Topics we delve into:
Setting and preserving healthy boundaries
Avoiding getting entangled in others' conflicts
Recognizing when it's not about you and responding wisely
Strategically designing workspaces for positive outcomes
Keeping your balance in challenging situations
Ready to enhance your conflict management skills? Join the conversation now! 🎧✨
Vanedda Prince Webb has been a dedicated solo practitioner in private practice in Dyersburg, Tennessee since 2008, specializing in family law cases within Dyer County and surrounding areas. Licensed to practice law in the state of Tennessee since 1992, she has extensive experience representing clients in trial and appellate courts, including the Tennessee Supreme Court, federal court, and various civil and criminal cases. Vanedda has also served as an Assistant Public Defender, a law clerk for an appellate judge, and actively participates in continuing legal education.
In addition to her legal career, Vanedda is deeply engaged in her community. Since 2019, she has served as Alderman at Large for the City of Dyersburg, contributing to committees focused on finance, public safety, and local government. As the President of the West Tennessee Legal Services Board of Directors since 2021, she continues to play a crucial role in promoting access to legal services. Her involvement extends to various organizations, including Kiwanis of Dyersburg, the Southern Accent Chapter of the American Business Women’s Association, and her church, First Baptist Church in Dyersburg. Vanedda, alongside her husband Lance Webb, an Assistant District Attorney, takes pride in their three adult sons and enjoys the roles of "Gigi" and "Big Papi" to their three brilliant grandchildren.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com).

Tuesday Jan 30, 2024
Ep 91 Good Notes: Articulating Employee Excellence
Tuesday Jan 30, 2024
Tuesday Jan 30, 2024
🎙️ Welcome to a fresh episode of Conflict Managed. Today, we are honored to host Richard Robinson, a prominent professor of Communications at UT Martin.
Join us as we discuss:
🌱Trust Grows Success: the impact of trust-building in the workplace.
⚖️ Broken Trust's Ripple: the consequences of shattered team trust.
🏆 Model Management: learn from a standout example of effective leadership.
💔 Ignoring Costs Big: examine the price of neglecting employee concerns.
Dr. Richard Robinson joined the Department of Communications at The University of Tennessee at Martin in 2001, where he teaches courses in broadcasting, public relations and public speaking. He also serves as the faculty adviser for the campus radio station WUTM, 90.3 “The Hawk.”
During his tenure at UT Martin, his broadcast students and the radio station have won close to 400 awards in state, regional, national and international competitions. In 2012 and 2016, WUTM was named the “Best College Radio Station in the Nation” by the Intercollegiate Broadcasting System. The student-operated station has been named the “Best College Radio Station in the South” 10 times in the past 19 years, including 2022 and 2023.
Robinson received the UT National Alumni Outstanding Teacher of the Year Award in 2007 and 2020 and has been named an Outstanding Educator by UT Martin twice, in 2005 and 2007. He was also honored with the University of Tennessee System President’s Award in the category of Educate. He also works as a broadcast, political and public relations media consultant.
Robinson is an active member of Trinity Presbyterian Church, where he serves as an elder, and sings in the choir. He is also a trained ballroom dancer and classical violinist, and is a charter member and Concert Master of the UTM Community Orchestra.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com).

Tuesday Jan 23, 2024
Ep 90: Mindful Work: Navigating Success, Relationships, and Self-Discovery
Tuesday Jan 23, 2024
Tuesday Jan 23, 2024
🎙️ Welcome to another episode of Conflict Managed. I'm delighted to host Thais Gibson, best-selling author, counselor, speaker, and leader in the personal development field.
Join us as we discuss:
🧠 Power of Subconscious Mind
💡 Understanding and Filling Personality Needs
🔄 Being in Resistance or Alignment
🌟 Importance of Individuation, Emotional Literacy, and Self-Reflection
📈 Understanding Success on Your Own Terms
Thais Gibson has been recognized by Psychology Today, Time Business News, The New York Post, Yahoo! News, Success Magazine, CEO Weekly, and many other outlets for her cutting-edge research on the subconscious mind and personal transformation.
Thais has a Ph.D. and is certified in over 13 modalities, including Cognitive Behavioral Therapy, NLP, Somatic Processing, and Trauma Work. Her scientific research, personal experience, and compassionate approach led to her founding the Gibson Integrated Attachment Theory™.
A modern expansion on the attachment theory developed in the 1960s, Integrated Attachment Theory™ empowers individuals to heal different attachments in their lives and reprogram any limiting thoughts and behaviors.
Thais’ approach to personal development has accumulated over 38 million views across her social platforms, helping thousands of people create tangible change in their lives.
Through her academic training and client-based research, Thais has created renowned and inspiring courses for personal development, growth, and relationships. These teachings have been distilled into the in-depth programs, courses, and modules inside of The Personal Development School.
You can find Thais online at: https://university.personaldevelopmentschool.com/
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com).

Tuesday Jan 16, 2024
No Small Conflicts
Tuesday Jan 16, 2024
Tuesday Jan 16, 2024
🎙️ Welcome to another episode of Conflict Managed. I'm excited to host Kimberly Best who is a RN, Tennessee Rule 31 Listed Civil Mediator and Tennessee Rule 31 Trained Family Mediator, FINRA Arbitrator, and owner of Best Conflict Solutions, LLC.
Join us as we discuss:
😊 Humanizing others: Recognize the humanity in everyone during conflicts.
🚫 Refrain from minimizing people's conflict: Respect the significance of others' struggles.
🌟 Quality of life: Embrace conflicts as opportunities for growth and change.
🌈 A case for hope: Altering one part of a system creates a ripple effect, offering endless possibilities.
🔄 Mediation: Understand how mediation can help transform conflicts and systems.
Kimberly Best’s practice focuses on Family Mediation, Health, and Elder Care Mediation, Civil and Business Mediation, and personal and organizational Conflict Coaching and Conflict Consulting. She is currently serving her second term on the board of the Tennessee Association of Professional Mediators. Kim is also a volunteer mediator with the Los Angeles City Attorney’s Office, Dispute Resolution Program and Community/Police Unification Program and a practicing facilitator for challenging business and social conversations.
In addition to nursing school, Kim attended graduate school at the University of North Carolina Charlotte in Clinical/Community Psychology. She obtained a master’s degree in Conflict Management from Lipscomb University in Nashville, Tennessee, a certificate in Conflict Management Consulting from Pepperdine University and a certificate in Leveraging the Power of Emotions as You Negotiate from Harvard Law School. Kim also trained in Transformative Mediation at Hofstra University, Healthcare Mediation at the University of South Florida, and Restorative Practices at the International Institute of Restorative Practices.
She is a working member of the Association of Conflict Resolution Elder Mediation Professional Development Group as well as a working member of Mediators Beyond Borders, International, and a member of the American Bar Association Dispute Resolution membership committee. Kim is passionate about helping others resolve conflicts in a productive, non-litigious way using mediation, facilitation and collaborative problem solving in order to find optimal solutions for all parties. She is the author of “How to Live Forever, A Guide to Writing the Final Chapter of Your Life Story" and is a speaker and trainer on the topics of conflict management, dispute resolution processes, life transitions, and how to make difficult decisions - including end of life issues.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com).

Tuesday Jan 09, 2024
Conflict Compass: Navigating Emotions and Relationships at Work
Tuesday Jan 09, 2024
Tuesday Jan 09, 2024
🎙️ Welcome to another episode of Conflict Managed. I'm excited to host Mandar Apte, Thought Leader, Social Innovator, Meditation Teacher, and Storyteller.
Join us as we explore:
🌬️ The art of conscious breathing for emotional well-being at work.
🤝 Move beyond tolerance; cultivate mutual respect among colleagues.
🔄 Embrace the dynamic nature of acceptance in the workplace.
🌍 Look for global wisdom in all its forms to enrich workplace perspectives.
👥 Forge meaningful friendships and cultivate the essentials for fruitful workplace relationships.
🧠 The origin of work conflicts.
😓 Manage emotions effectively in a professional setting.
🌐 Gain a bird's eye view to navigate workplace conflicts more effectively.
Conflict Managed is available wherever you listen to podcasts.
In 2012, Mandar influenced Shell’s CEO to start Shell’s GameChanger social innovation program, which would invest in innovative solutions to sustainability challenges (SDG’s) and create both social impact and business returns. Through the portfolio of investments that he made through this impact investment fund, Mandar showcased how global brands, like Shell, can and must play a greater role to enable and scale social impact.
While at Shell, in 2012, Mandar also won the League of Intrapreneurs award for his efforts to design and facilitate an innovation learning program to over 2000 colleagues at Shell using meditation techniques.
In 2016, Mandar joined George Mason University as a Visiting Scholar at the Jimmy and Rosalynn Carter School for Peace and Conflict Resolution. He created the Business for Peace Innovation Lab, through which he provided innovation consulting to SDG16 (Peace & Security) and helped organizations to invest in peace.
For nearly two decades, Mandar has volunteered his time for the Art of Living Foundation and the International Association for Human Values to teach leadership development programs using meditation techniques to thousands of people across the world. Mandar is the Founder & Executive Director of Cities4Peace – a not-for-profit consultancy that actively promotes peace in cities worldwide. The flagship program was held in Los Angeles, where so far over 250 community members including LAPD officers, former gang members and victims/survivors of violence have been trained by Mandar as Ambassadors of Peace. Similar programs are now being offered in many other cities and communities worldwide.
In 2017, Mandar produced & directed a documentary film, From India with Love – that showcases the transformational experience of victims of violence from across America who embarked on a journey to India. The film was inspired by Dr. Martin Luther King Jr., who had also visited India to study nonviolence in 1959.
The film was premiered by the Los Angeles Police Department at Paramount Studios and is now available on Amazon Prime in the US and in the UK.
In 2018, Mandar hosted the inaugural World Summit on Countering Violence & Extremism that brought together law enforcement officers and peace activists from US and India to brainstorm novel solutions to promote peace.
You can find Mandar Apte online at: https://mandarapte.net/
You can find his documentary, From India with Love, at https://www.fromindiawithlove.org/our-film.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com).

We want to hear from you!
Do you have a story, insight, or vision for healthy workplaces you'd like to share with Conflict Managed listeners? Do you have a question for our guests or host, Merry Brown? Contact us at 3PConflictRestoration@gmail.com.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services. Music is by Dove Pilot, https://dovepilot.com/.







