Conflict Managed

Willingness

On a scale from 1 to 10, how do you rate your willingness to address workplace conflict?
Today on Conflict Managed, Dr. Delia Grenville, senior executive leader and host of the podcast To Live List, joins us for the last episode of 2022. Delia reminds us that installing systems in the workplace to address conflict is not enough. We must be willing to hold difficult conversations. How do we set the conditions to bring this about? Delia suggests we need to get better at “humaning.”  
Dr. Delia Grenville is a senior executive leader, process-driven change agent, and key strategist for driving large-scale technology change and business innovation. With more than 25 years’ experience in high tech roles, Delia is recognized by peers for her relentless push for quality and is known for her ability to translate complex strategies into actionable business plans. Outside of the corporate world, Delia is a public speaker, proud published author of the book Rants + Ramblings on Life and Wellness, and host of the To Live List podcast.  
Where to find Delia online:
Facebook, LinkedIn, Instagram 
Spotify: https://spoti.fi/3U6ZlMq
Apple: https://apple.co/3Va1Yhx
Blog: Tune In to the To Live List
📕on Amazon: amzn.to/3spYGKU 
 
Please like and subscribe to Conflict Managed wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Contact us at 3PConflictRestoration@gmail.com. Our music is courtesy of Dove Pilot.

The Value of Curiosity

Issues at work? Get curious!
 
Today on Conflict Managed, Lt. Mark Cancia reminds us that the path to solving problems at work is through curiosity, questions, clarity, and compassion. Mark shares with us the life-impacting message he learned from his “friendtor,” his meaningful experience going through Leadership Jackson, and the importance of asking himself and others what value they are adding to any situation.
Lt. Mark Cancia is a first generation American and second-generation Salvationist. Mark started working as soon as he was able, taking positions in retail sales, the food and beverage industry, youth camps and jobs on campus. He is a 2014 graduate of Florida State University and a 2018 commissioned officer of the Salvation Army’s Evangeline Booth College. Mark is an ordained minister and shares the gospel through management and Social Service with the Salvation Army.
Please like and subscribe to Conflict Managed wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Contact us at 3PConflictRestoration@gmail.com. Our music is courtesy of Dove Pilot.

Hustle Culture

What do you think about hustle culture? Is it good, bad, useful, damaging?
 
Today on Conflict Managed, Rachel Burden talks with us about the effects of hustle culture in the hair and beauty industry. She discusses the importance of making mental health a priority, the benefits of having a boss that builds relationships and addresses mistakes with an eye toward the future, and the negative effects of passive-aggressive behavior in the workplace. 
Rachel Burden is a hairstylist in Martin, TN. Originally from Huntingdon, Tennessee, she is passionate about her job and creating a safe and healthy workplace.
You can find Rachel Instagram @rachelburden_beauty  
 
Please like and subscribe to Conflict Managed wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Contact us at 3PConflictRestoration@gmail.com. Our music is courtesy of Dove Pilot.

Workplace Investigations

How should people be treated at work on their worst days?
Today on Conflict Managed, Nick Snaith talks about his move from criminal investigations to workplace investigations and mediation. Listen as Nick reflects on his early days as a manager, his best work experience, the impact of making small changes at work, the kinds of actions a good line manager takes, and his hope that mediation will become common practice in the workplace, for the mutual benefit of all parties concerned.
Nick Snaith is a former UK Law Enforcement officer with 26 years of experience in investigative and intelligence led policing in the UK and overseas. Nick has worked for 3 UK Police Forces as an investigator and held a senior investigator role with the UK’s National Crime Agency (NCA). Nick has investigated on a local, regional, national and international level, offences of serious and complex crime, including human trafficking, modern slavery, cybercrime, drugs and firearms importations, child sexual offences and offences of violence such as murder and rape.
Nick also spent 4 years as a team leader within the UK Counter Terrorism network of UK Law Enforcement and Government Agencies. Nick has led multi agency projects and developed working relationships with law enforcement agencies to combat terrorism and prevent and detect serious and organized crime.
Nick has been an accredited trainer for the UK College of Policing since 2010 delivering covert investigation tactics to UK Police, Ministry of Defense and Department of Work and Pensions. In 2012 he became a training manager seconded to the College of Policing, specializing in train the trainer, covert policing, and course design. He also designed and delivered investigation training on behalf of the college in Africa to the Kenyan Law Enforcement agencies. Nick was a specialist course manager for the NCA, training a large cadre of trainers and students throughout the agency.
In 2020 Nick left the NCA to pursue a career in the private sector having been headhunted as a senior advisor to an overseas government. He was given a mandate to design national strategies and develop and deploy Investigation, gender-based criminality, Equality, Diversity and Inclusivity training to SIO’s and Investigators within various law enforcement and Intelligence agencies in a post conflict North African Country.
Since 2021 Nick has worked within the private sector managing complex workplace investigations that include allegations of bullying, victimization, and racial discrimination for various public and commercial sectors. He has also chaired Employment tribunals, grievance and appeal hearings.
Please like and subscribe to Conflict Managed wherever you listen to podcasts.
 
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Contact us at 3PConflictRestoration@gmail.com. Our music is courtesy of Dove Pilot.

Deescalating High-Emotional Work Situations

What do you do when emotions run high? What’s the best course of action?
Today on Conflict Managed, Andi Tibbs Poiner tells us of her experiences and challenges of being a female professional in male dominated fields: as a Rappel Master in the Army in the 1990’s and currently as a mortician. Listen as Andi talks of her love of her time in the Army, the importance of being mission minded and prepared, and how she found her way into the funeral business.
Andi Tibbs Poiner is a licensed funeral director and embalmer with a small, family-owned corporation in West Tennessee. She believes in serving every family as if it were her own. In addition to working for the small corporation and embalming for local funeral homes, Andi is a retired First Sergeant – serving twenty active-duty years in the Army. She holds a Mortuary Science degree from John A. Gupton College in Nashville, Tennessee and a Psychology degree from Liberty University in Lynchburg, Virginia. She has served as alumni president of John A. Gupton College and is also a member of St. Jude Catholic Church, Martin, Tennessee.
Andi is initially from Wooster, Ohio and has lived in Anchorage, Alaska and Washington, D.C. She relocated to Martin, Tennessee after meeting her husband, Darryl Poiner. Andi has one son, Sean Tibbs, who lives in Tulsa, Oklahoma with his wife, Gia, and soon to be daughter (due in March 2023).  Andi and Darryl reside with their spoiled rescues – two donkeys, a herd of goats, five chickens and one rooster, three labs, and three house cats. 
Please like and subscribe to Conflict Managed wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Contact us at 3PConflictRestoration@gmail.com. Our music is courtesy of Dove Pilot.

Choose Your Hard

Addressing conflict is hard, but so it NOT dealing with it.
Today on Conflict Managed, Seth Dortch encourages us to shift our perspectives at work to recognize we get to decide whether to address conflict. Either choice involves hardship. Seth also discusses how to become a valued leader in your organization: be involved and engaged to have an influence, be consistent with your actions and motives, look to be an asset in difficult situations, and work hard on who you’re becoming.
Seth Dortch is a leading figure and influencer in the outdoor and off-road industry with marketing, branding, and development. His focus on leadership, company culture, team building, and efficiency comes from his experiences seeing both good and bad dynamics of what goes on in workplace environments and business relations. Seth brings a lot of clarity & confidence to complex situations and conflict. 
You can find Seth @thesethdortch on all social platforms.
Mentioned on this podcast:
Jacko Willink, Extreme Ownership
Jordan Peterson, 12 Rules for Life
Miles Adcox
Berenstain Bears: Down on the Farm
 
Conflict Managed is available wherever you listen to podcasts.
 
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Contact us at 3PConflictRestoration@gmail.com. Our music is courtesy of Dove Pilot.
 

What Role Does Art Play In Business?

Today on Conflict Managed, Dr. Leslie LaChance, a poet and educator, shares her thoughts on the role of practicing the arts in business and everyday life, and how the participation in art can calm us, inducing self-reflection and a greater capacity to listen and create. Leslie talks about her first bosses as excellent teachers, seeing correction as opportunity instead of failure, and the importance of how we communicate ideas with others. Leslie also graces us with one of her poems.
Leslie LaChance is a poet, essayist, and freelance editor living in Nashville, Tennessee, where she also teaches literature and writing classes and collaborates with fellow artists on creative projects. Some of her poems and stories have appeared in Still: The Journal, Mead, Quiddity, Apple Valley Review, The Birmingham Poetry Review, The Greensboro Review, Juked, and other journals.  How She Got That Way, her poetry chapbook, was published in the quartet edition Mend & Hone from Toadlily Press in 2013. Three of her poems have been nominated for the Pushcart Prize, and her poem “Left” received a Best of the Net Award from Sundress.net.
Leslie has published articles and reviews in magazines and journals such as The East Nashvillian, Stirring: A Literary Collection, and AWP Pedagogy Forum. She blogs about health, illness, survivorship, and well-being at Sojourn & Stardust.  Leslie also edits articles for magazines and academic journals and assists both professional and aspiring authors in preparing manuscripts for publication. She has taught writing and literature courses at the State University of New York at New Paltz, Volunteer State Community College, University of Tennessee (Knoxville and Martin campuses), and Webb School of Knoxville.  Leslie also teaches community workshops and professional development seminars in poetry and creative practice.
 
A Little Pep Talk*
 
Ace, your soul
is made of diamonds
and that’s just science
like how the wind shapes
itself to love you
in broad daylight
as you are
 
Human as you are
know this: your
breath is holy
smoke
 
Sweet thing, your brain
has serious game and
your heart that’s
always breaking
shimmers kinstukuroi
in gold repair
 
* A found poem inspired by Pep Talk Generator crafted by the Raccoon Society
Arrangement and Improvisation by Leslie LaChance
 
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Contact us at 3PConflictRestoration@gmail.com. Our music is courtesy of Dove Pilot.

An Extremely Uncomfortable Situation

Today on Conflict Managed, Brittney Johnson shares with us highlights of her work in Spain as well as a very tough situation. Listen as she tells us what happened and how she addressed the negative incident. Brittney also shares her experience of entering the workforce as Covid hit, and what that has meant for her and her friends as they think about work/life balance and the benefits of remote and hybrid work.
Brittney Johnson is from Martin, Tennessee. In May 2020, she graduated Summa Cum Laude from Middle Tennessee State with a Bachelor of Science in Global Studies, a Bachelor of Arts in Spanish, and a minor in Economics. After a few Covid related delays, she moved to Spain on a Fulbright grant. Due to the delays, she was permitted to reapply and was selected for a subsequent Fulbright grant for the 2021–2022 academic year. Brittney is still in Galicia, Spain, teaching at a public secondary school for a third academic year. 
You can find Brittney on LinkedIn at linkedin.com/in/brittney-johnson-70a25618a
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Contact us at 3PConflictRestoration@gmail.com. Our music is courtesy of Dove Pilot.

What Makes Good Work?

Today on Conflict Managed, Kevin Adelsberger, founder and managing partner of Adelsberger Marketing, talks of the 3 P’s of good work: purpose, possibility, and prosperity. Kevin tells us how he manages his growing business through taking time to listen to his employees, his semi-successful ‘Book It’ program, and the detrimental effects of working in a chaotic environment. Listen as Kevin talks about what he learned working for a bad boss and board, offering advice for those caught in toxic work environments.
Kevin Adelsberger is the founder and managing partner of Adelsberger Marketing where they make creative work that grows their clients’ businesses in a culture that values their team and community of Jackson, Tennessee. Kevin is also a Cofounder of Our Jackson Home and serves on the Board of Madison County CASA, theCO, and an advisory committee for Leadership Tennessee NEXT. In 2019 Adelsberger Marketing sold a portion of ownership to Alexander, Thompson and Arnold CPAS, and became a member of their Family of Firms.
In 2015, Kevin graduated from the Jackson Chamber’s Leadership Jackson program. In 2016, Kevin was recognized as an emerging leader by Leadership Jackson. In 2017, Adelsberger Marketing was named the Emerging Business of the Year by the Jackson Chamber.  In 2020, Union University gave Kevin recognition for Distinguished Achievement in Arts and media. In 2022 Kevin graduated from Leadership Tennessee NEXT and UT Martin’s WestStar leadership program.
Kevin lives in Jackson with his wife and business partner Renae and their three children. They are involved members of First Baptist Church, Jackson. They are also some of the few to cheer on the Minnesota Vikings from below the Mason-Dixon line.
You can find Kevin online at:
Linkedin: https://www.linkedin.com/in/kadelsberger/
Facebook: https://www.facebook.com/adelsbergermarketing
Twitter: https://twitter.com/k_adelsberger
Instagram: www.instagram.com/kadelsberger
Mentioned on this podcast:
The Power of Work Friends (hbr.org),
Shop Class as Soulcraft: An Inquiry Into the Value of Work by Matthew B. Crawford
 
Please like and subscribe to Conflict Managed wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Contact us at 3PConflictRestoration@gmail.com. Our music is courtesy of Dove Pilot.

The Everyday Superpower You’re Not Using

Today on Conflict Managed, Lucia Kanter St. Amour talks with us about her new book, For the Forces of Good: The Superpower of Everyday Negotiation. She also discusses the power of mentorship, rapport building, and mediation.
Lucia Kanter St. Amour is a VP for UN women USA, practicing attorney, and former law professor turned everyday negotiation superhero. She’s here to show you how to harness your everyday negotiation superpowers, so you can land your dream job, get your kids to eat their peas, and be the most powerful person in the room. As the author of the most inclusive and comprehensive 21st century negotiation guide you’ll ever need, For the Forces of Good, Lucia knows that negotiation isn’t just for business. It’s everybody’s business.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Contact us at 3PConflictRestoration@gmail.com. Our music is courtesy of Dove Pilot.