Conflict Managed

Strength Through the Struggle

This week on Conflict Managed, I’m excited to welcome Geneva Taylor, mediator, business owner, stylist, and reconciliation specialist.
In this insightful episode, Geneva and I delve into crucial topics that shape today's workplace:
Healing in Action: Exploring how resilience transforms workplace wounds.
The Hidden Costs: Understanding the impact of underestimating employee potential.
First-Time Manager Dilemmas: Navigating the complexities of new leadership.
The Resilience Effect: What happens when we push through versus run from challenges.
Graceful Communication: The art of listening with curiosity in conflict.
Tune in for an episode packed with practical insights and strategies for anyone looking to foster a more resilient and harmonious workplace.
Geneva Taylor's background and work in reconciliation and restorative practices are truly impressive. Her dedication to healing trauma in the Black community through practices like healing circles and mediation is commendable. She has made significant contributions to her community, including her role as a certified mediator, her work with the Office of Police Accountability, and her involvement with various community organizations. Her business venture, Reconcile with Merge, aims to help people navigate difficult conversations and foster reconciliation in fractured relationships. To learn more about her work, her thesis "The Black Reconciliation" can be found on Seattle Pacific University's website.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com).

Distinguishing People from Performance

Join me this week on Conflict Managed, as I welcome Kumar Vijayendra, celebrated author, speaker, and entrepreneur.
Engage with us as we delve into:
🌱 Embracing sustainability in small businesses
🌍 The 4Ps: People, Planet, Purpose, Profit
💼 Fostering "Operational Excellence" for a sustainable future
🌟 Crafting a dynamic, living vision
❌ Breaking free from the blame game
👥 Exploring the benefits of having a business coach
Kumar is a thought leader in Small Business Transformation with 17 years of experience in transforming the operations of diverse organizations around the world. He is the author of “The Sustainable Entrepreneur: How to Build a Profitable Business and Save the Planet” and has published articles in trade journals including the CEO World, All Business, and other global research publications. He speaks at business organizations and conferences related to small business transformation and sustainable operations management. Kumar is an invited member of the Forbes Business Council and Beta Gamma Sigma Honor Society.
Kumar serves as the President at Footsteps LLC, a last mile delivery company in the Bay Area, CA. He also sits on the Board of Directors for the Hollister Downtown Business Association and the Community Food Bank of San Benito County. Kumar is a frequent peer judge for industry organizations dedicated to management and business innovation, such as the Stevie Awards, Globee Business Innovation Awards, Disruptor Awards, Titan Awards, among others.
Kumar holds an MBA from the University of Pittsburgh with a concentration in sustainability and operations. He has certifications as a Six Sigma Green Belt, a Certified Scrum Master, and is also a professional executive coach.
Conflict Managed is available wherever you listen to podcasts.
 
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com).

Why Do Good People Make Bad Choices?

This week on Conflict Managed we are joined by Martha Wilcoxson. Among her many roles, Martha teaches ethics to MBA students at Colorado State University Pueblo, is a mediator, CFP, and FINRA arbitrator.
Join us as we discuss:
🌟 Developing moral confidence through small intentional wins
💪 As easy excising in developing empathy
🗨️ Creating genuine dialogue at work
✨ The magic of articulating and writing out your moral code of conduct.
Martha Wilcoxson’s roots are in the financial services industry. She holds FINRA Series 7, 24, 63, and 65 registrations through Commonwealth Financial Network and is a Certified Financial Planner (TM). Martha has a keen interest in industry compliance and has served as a FINRA arbitrator for the states of Oregon, Utah, Wyoming, Colorado and Tennessee since 2000. She is a graduate of the FINRA Wharton School of Business CRCP Program, University of Pennsylvania.
In this role Martha became curious about decision making processes in situations of dispute and conflict. This curiosity led her to complete the master’s degree in Negotiated Conflict Resolution from the Creighton University School of Law and Education Doctorate from Creighton University in Interdisciplinary Leadership. Today Martha teaches business ethics in the MBA program at Colorado State University Pueblo, is a board member of the National Association for Community Mediation, and runs her mediation consulting practice, Colorado NDR, focusing on small firm dispute resolution.
Blessed with southern Colorado climate and recreation, she enjoys bike riding, hiking and golf. She also enjoys coral reef scuba diving and destination bicycling. Martha is a public speaker on issues of women's business development and financial literacy.
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com)

Keeping Your Side of the Street Clean

In Ep 79: Keeping Your Side of The Street Clean, we are joined by Nick Jonsson, International Best-Selling Author, Ironman Top 1% World Athlete, and Executive Mental Health Advocate. 🎙️
Join us for an insightful conversation as we delve into essential topics:
Addressing Modern (Executive) Loneliness: Exploring the unique challenges of loneliness in leadership roles. 🌐😔
Developing Healthy Habits: The key to personal and professional well-being. 🌱🏋️‍♂️
“Smiling Depression”: Unmasking hidden struggles and fostering mental health awareness. 😊😔
Developing Open and Honest Communication: The cornerstone of effective relationships and leadership. 🗣️🤝
Daily Personal Inventory and Making Amends: The power of self-reflection and reconciliation. 📝🤲
Keeping Your Side of the Street Clean: A deep dive into this powerful concept. 🏞️🧹
Don't miss this episode where we explore leadership, mental health, and personal growth! 🚀🧠
Nick is the Co-Founder and MD of EGN Singapore, one of Asia’s premier networking organizations. He built a caring community that provides hundreds of executives a safe haven to share their challenges, receive support, and learn from each other.
Nick Jonsson is passionate about raising awareness of mental health and combating loneliness in the modern business world. His recently published book, "Executive Loneliness: The 5 Pathways to Overcoming Isolation, Stress, Anxiety, and Depression in the Modern Business World," provides practical strategies for overcoming isolation and building connections in the workplace. 
You can find Nick online at:
nij@egn.com
https://egnpeernetwork.com/
Link to Nick's book: https://a.co/d/iQLFCO4
Link to Merry's book: https://a.co/d/7ruITS4
 
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com)

Leading Quietly: Introvert Strategies for Conflict Resolution

This week on Conflict Managed, we are thrilled to have Lindsay Frilling, CEO of the Obion County Joint Economic Development Corporation, as our special guest. 🎙️
Join us as we discuss:
What true harmony means (and what it doesn't). 🤝🚫
How to shift from complaining to maintaining a critical eye while staying solution oriented. 💡🔍
The magic of active listening and the art of asking thoughtful questions. 🎧❓
The significance of eliminating career roadblocks for growth. 🚧📈
Finding your "voice of reason" in challenging situations. 🗣️🧠
Humility as a key trait for effective leadership. 🙌
 
Lindsay Frilling serves as CEO for the Obion County Joint Economic Development Corporation, which includes the Obion County Chamber of Commerce and Obion County Industrial Development Corporation. She joined the organization in 2009.
Since 2011, Ms. Frilling has facilitated the creation of over 2,500 new jobs and over $280 million in capital investment in a county with a population of 30,000.
Lindsay spearheaded the effort to make the Northwest Tennessee Regional Industrial Center a Select Tennessee Certified Site and participated in tourism efforts that have resulted in 250,000 families and individuals visiting Discovery Park of America annually.
As an active member of TN Chamber of Commerce Executives (TCCE), TN Economic Partnership (TEP), and TN Economic Development Council (TEDC), Southern Economic Development Council (SEDC). Lindsay is the President of TEDC, Past President of TCCE, and served on the TN Chamber of Commerce & Industry Board of Directors.
In 2015, she was named as one of West Tennessee’s Up and Coming Top Forty Under 40, and in 2016 was chosen for the 2016 Southern Economic Development Council’s Chairman’s Award. 
She is a graduate of Leadership TN, Complete TN Leadership, Delta Leadership, TVA Rural Economic Development Leadership, WestStar Leadership, and Adult Leadership Obion County.  As a community volunteer, Lindsay dedicates time to Union City Rotary Club, Discovery Park of America, TN Access to Justice Commission, Adult Leadership Obion County, Union City J’Cettes, Chimes for Charity, and the Boys and Girls Club, having served in executive positions for these organizations.
Lindsay is a Certified Economic Developer (CEcD) with the International Economic Development Council and earned an Institute of Organization Management (IOM) Certification from the US Chamber of Commerce.
Lindsay holds a BS in Business Administration with a concentration in Management Information Systems and a Master of Business Administration from the University of Tennessee at Martin.
Prior to joining the Obion County JEDC, Lindsay was the Director of Marketing and Special Events for the Boys & Girls Clubs of Northwest Tennessee in Union City and is also the former Customer Service Supervisor for Midwest-CBK.
Lindsay is the proud mother of two children, Alli Kate and Houston.

Navigating Fundamental Differences in Values

This week on Conflict Managed we are joined by Dr. Alex Richardson, Director of the National High School Ethics Bowl.
Join us as we discuss:
The constant process of negotiating and navigating with others
Embracing humility and civility in discussions
Reframing work conflict as a personal developmental feature
The critical nature of mission alignment
Descent improves products (and us!)
Since 2019, Alex Richardson has been Director of the National High School Ethics Bowl, based at the University of North Carolina’s Parr Center for Ethics. A philosopher working at the intersections of ethics, political philosophy, and the philosophy of education, Alex is an award-winning teacher and an advocate for public and pre-college philosophy pedagogy. He received his Ph.D. in Philosophy from the University of Tennessee, Knoxville in 2021. In addition to his work at the Parr Center, Alex teaches courses in ethics and political philosophy in the Department of Philosophy at Elon University. Alex also serves on Boards of Directors for the Association for Practical and Professional Ethics and Ethics Bowl Canada, as well as on the American Philosophical Association’s Committee on Pre-College Philosophy.
National High School Ethics Bowl (nhseb.org)
About Ethics Bowl/APPE IEB® - Association for Practical and Professional Ethics (appe-ethics.org)
 
Conflict Managed is available wherever you listen to podcasts.
Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com)

Be Nice & Serve Great Coffee

 This week on Conflict Managed we are joined by Stacie Herrell, co-owner of Higher Ground Coffee Co and Vantage Coffee Roasters alongside her husband Kevin.
Stacie attended Middle Tennessee State University and the University of Tennessee at Martin, graduating with an Accounting Degree. She worked for Welcome Home, a home interior retail shop, where she became a Store Manager and Store Opener, traveling across the US.
After a brief stay in Colorado, Stacie returned to Union City in 1995 and worked for her father for two decades. She currently manages the operations of their small business, overseeing both Higher Ground Coffee Co and Vantage Coffee Roasters, which they opened in 2007.
Stacie and Kevin are proud parents of three sons, all of whom have played significant roles in their coffee ventures since day one.
highergroundcoffee.com
vantagecoffeeroasters.com
 
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com)

Embracing the Challenge of a Difficult Conversation

This week on Conflict Managed we are joined by Dr. Sean Walker, Professor of Management in the Department of Management, Marketing, and Information Systems in the College of Business and Global Affairs at The University of Tennessee at Martin.
Join us as we discuss:
Treating colleagues according to the Platinum Rule
The imperative to practice in order to gain robust conflict resolution skills
Expressing dissent
The power of small, intentional steps
Dr. Sean Walker has served various roles at UT Martin and across the UT System including: interim department chair, Faculty Senate President, Chair of the UT System’s University Faculty Council (UFC), UT Martin Campus Representative to the UFC, and the UT System-wide Faculty Representative to the University of Tennessee’s Board of Trustees: Education, Research, and Service Committee. He obtained both his MBA and PhD at Southern Illinois University Carbondale.
Dr. Walker’s research interest, and primary teaching areas, assess the impact of psychological phenomenon on Human Resources and Organizational Behavior. Dr. Walker is also a Licensed Minister and Mediator, both of which provide him with training to educate students, colleagues, and external agents on how to reach mutually acceptable agreements when faced with conflict within the organization.
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com)

Psychological Safety at Work

This week on Conflict Managed we are joined by Jessica Bensch, a passionate advocate for psychological safety at work and founder of Vanguard Voices.
Jessica Bench is a Canadian-Indian, living in Switzerland and working as an Agile Coach in a pharmaceutical company. She has managed many high profile organizational change projects and led employee engagement initiatives over the course of 20+years.
In 2019, she championed a grassroots movement with the company she worked. The focus was on upholding the company values and psychological safety at work. Within two years, the efforts gained over 25,000 engagements. Jessica has been recognized with more than 20 global awards for this initiative.
Jessica is now building a worldwide not-for-profit movement, Vanguard Voices, on the topic of psychological safety. She deeply believes that we do not change the world simply by keeping quiet and perpetuating the status quo. We make positive change by confronting our fears and speaking out our truth, individually and collectively.
A global cosmopolitan and humanitarian, Jessica has lived, traveled or worked in close to 40 countries. She is married to a German-South African and together they have three young children.
www.vanguardvoices.com
Conflict Managed is available wherever you listen to podcasts.
 
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com)

The Power of Your Voice

This week on Conflict Managed we are joined Olivia Atkin, podcast host, author, and entrepreneur.
Olivia Atkin is a dynamic force of inspiration with a diverse background thatspans across the country. She has a Bachelor of Science degree in Business Management and a minor inSports Studies from Quinnipiac University, and a Master of Business Administration with a specialization in Supply Chain.
Olivia’s pursuit of knowledge and excellence is evident through the array of certifications she holds from Society for Human Resource Management CP to Project Management CAPM, from Association for Supply Chain Management CPIM to Green Belt Six Sigma.
Leading her business empire, Achieving Success LLC, Olivia has crafted a multi-faceted platform that empowers others to reach their full potential. At the heart of herendeavors lies her book, “Achieving Success in Career Development“, where sheimparts invaluable wisdom to aspiring individuals. She further amplifies her messagethrough her captivating podcast, “Achieving Success with Olivia Atkin’‘, reaching aglobal audience eager for motivation and growth.
But Olivia’s influence doesn’t stop there. Through her coaching and speaking division, she engages with others, guiding them on their own paths to success. Her groundbreaking webinar series, ‘Authentically Achieving Your Mix’, brings together individuals from diverse backgrounds to foster a community of growth and authenticity.
You can find Olivia at: Home - Achieving Success (achieving-success.com)
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com)