Conflict Managed

Psychological Safety at Work

This week on Conflict Managed we are joined by Jessica Bensch, a passionate advocate for psychological safety at work and founder of Vanguard Voices.
Jessica Bench is a Canadian-Indian, living in Switzerland and working as an Agile Coach in a pharmaceutical company. She has managed many high profile organizational change projects and led employee engagement initiatives over the course of 20+years.
In 2019, she championed a grassroots movement with the company she worked. The focus was on upholding the company values and psychological safety at work. Within two years, the efforts gained over 25,000 engagements. Jessica has been recognized with more than 20 global awards for this initiative.
Jessica is now building a worldwide not-for-profit movement, Vanguard Voices, on the topic of psychological safety. She deeply believes that we do not change the world simply by keeping quiet and perpetuating the status quo. We make positive change by confronting our fears and speaking out our truth, individually and collectively.
A global cosmopolitan and humanitarian, Jessica has lived, traveled or worked in close to 40 countries. She is married to a German-South African and together they have three young children.
www.vanguardvoices.com
Conflict Managed is available wherever you listen to podcasts.
 
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com)

The Power of Your Voice

This week on Conflict Managed we are joined Olivia Atkin, podcast host, author, and entrepreneur.
Olivia Atkin is a dynamic force of inspiration with a diverse background thatspans across the country. She has a Bachelor of Science degree in Business Management and a minor inSports Studies from Quinnipiac University, and a Master of Business Administration with a specialization in Supply Chain.
Olivia’s pursuit of knowledge and excellence is evident through the array of certifications she holds from Society for Human Resource Management CP to Project Management CAPM, from Association for Supply Chain Management CPIM to Green Belt Six Sigma.
Leading her business empire, Achieving Success LLC, Olivia has crafted a multi-faceted platform that empowers others to reach their full potential. At the heart of herendeavors lies her book, “Achieving Success in Career Development“, where sheimparts invaluable wisdom to aspiring individuals. She further amplifies her messagethrough her captivating podcast, “Achieving Success with Olivia Atkin’‘, reaching aglobal audience eager for motivation and growth.
But Olivia’s influence doesn’t stop there. Through her coaching and speaking division, she engages with others, guiding them on their own paths to success. Her groundbreaking webinar series, ‘Authentically Achieving Your Mix’, brings together individuals from diverse backgrounds to foster a community of growth and authenticity.
You can find Olivia at: Home - Achieving Success (achieving-success.com)
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com)

Psychometrics

This week on Conflict Managed we are joined by Jeff Harnois, CEO of iBridged. Join us as we discuss:
The opportunity and obligation to advocate for yourself
Using psychometrics at work
Blind spots
Team boundaries, civility, and social contracts
Artificial harmony
Jeff Harnois is passionate about helping people and teams reach new heights in performance and relationships.  With a focus on understanding “current state” through key psychometrics like MBTI and Everything DiSC, Jeff and his team focus on enabling individuals, leaders and teams find their maximum effectiveness as people and professionals.  As the CEO of iBridged, the work often focuses on building trust, engaging in healthy conflict, gaining key commitment, accountability for self and others and how to operationalize results.   
Jeff has enjoyed many rewarding and successful career opportunities from individual contributor to executive leadership with Fortune 50 companies and start-up ventures alike. Working with companies like: Apple, Inc., Amazon, Google, Hewlett Packard, AT&T, Symantec, Kodak, Microsoft and Bank of America have given Jeff a unique perspective that add rich experiences to share and leverage with clients.
Social Media: https://www.linkedin.com/in/jeffharnois/
www.ibridged.com
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com)

Kind AND Strong

This week on Conflict Managed we are joined by Suzanne Harper, Marketing Director at Twin Oaks Technology, a Tennessee-based tech company where she leads a fully remote digital marketing team. Join us as we discuss:
*Daily choosing connection and communication
*Kind and strong leadership
*Speaking up
*Conflict resolution in a creative environment
*Problems with being a passive teammate
In addition to the job she loves, Suzanne also devotes time to her two part-time passion projects – a teamwork and leadership consulting company called Extra Credit Team Solutions and a philanthropic clothing company called Project 731.
Suzanne is a graduate of the University of Tennessee at Martin where she earned her degree in Marketing and Business Administration.
Follow Suzanne on Instagram for all the food, travel and dog pics! It’s the hub for all of her other social links as well.
Instagram handle: suz_harp
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com)

Beautiful Distractions

Today on Conflict Managed we are joined by the Rev. Robert Hall. Join us for a delightful conversation filled with insight and wisdom from Rev. Halls life and experiences.
The Reverend Robert Hall is a native of Nashville, TN. He is a devoted husband and father to four amazing children. For the last 20 years, he has been motivating youth and adults through ministry, mentorship, and education. In 2006, he excepted his call to ministry and was ordained under the leadership of the Reverend Dr. Andrew Lee Stephens, founding pastor of the Village Church (PCUSA). He went on to earn his Bachelor of Arts degree in Bible and Theology from the American Baptist College and his Master’s in Education from Lipscomb University. He is, also, ordained in the National Baptist Convention. Over the last 10 years, Rev. Hall has served as Executive Pastor, Interim Pastor, and pulpit supply in the Presbyterian Church (USA), African Methodist Episcopal, National Baptist Convention, and United Church of Christ denominations.
Rev. Hall served several years as an educator in the Metro Nashville Public School system teaching Ancient World and U.S. History. He is the Founding Pastor of Abundant Faith Fellowship in Nashville, TN. He serves as Chaplain and Special Advisor to the President at Meharry Medical College. He is also the newly appointed Organizational Ombuds at Meharry Medical College. Reverend Robert Hall brings a wealth of personal experience as a spiritual leader, entrepreneur, and former educator. Indeed, his high expectations of himself have created a pathway of success. He views all persons as already capable with many strengths, and he recognizes and uses the power of high expectations to help them see their own capacity for growth. He travels nationally to college campuses, schools, and churches speaking on his passion and focus on African American males of all ages and their definition of manhood and masculinity in the 21st century. He holds memberships in several professional and service organizations, such as the International Ombudsman Association, the Omega Psi Phi Fraternity, Inc. Because of his calling, ability to communicate, and reputation for professionalism, he is often asked to facilitate, speak to, and serve people across religious, ethnic, cultural, and socio-economic lines, cultivating them to know their fullest potential to live their best lives.
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com)

Conflict is Growth Trying to Happen

Is it true that people don’t like change?
This week on Conflict Managed we are joined by Phil Lewis and Claire Croft, the dynamic team behind Corporate Punk.
Corporate Punk, as a whole, champions adaptability and believes that most organizations possess untapped ideas and talent. They work towards unlocking this potential through open, direct, and compassionate conversations, focusing on people over job titles. Their change services revolve around a human-first approach, using diagnostics, planning, consultancy, and coaching to drive fast and effective change.
Clients who partner with Corporate Punk are leaders seeking honest, zero-nonsense partnerships, willing to navigate wickedly hard change without resorting to drastic measures. The company values total cost transparency and long-term value, emphasizing the connection between change and commercial performance.
Claire and Phil bring a wealth of experience and expertise to the table. Their strategic approach and commercial focus are a breath of fresh air, and they are known for challenging their clients in a way that is respectful, energizing, and light-hearted. If you're looking for speakers who can help you unlock the potential of your people and achieve long-term commercial success, Claire Croft and Phil Lewis are the perfect choice.
Corporate Punk, https://corporatepunk.com/
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com)

Building Confidence

This week on Conflict Managed we are joined by physical therapist and entrepreneur, Brian Smith.
Brian Smith graduated from the University of Tennessee Health Science Center in Memphis with a Bachelor and Master of Science Physical Therapy. He is a physical therapist and the former owner of The Sideline, a physical therapy clinic and fitness center in downtown Martin. Brian is now Vice President for Compliance with Dynamix Physical Therapy and is Clinic Director for the Martin location.
Brian is a member of First Baptist Church in Martin where he is a Sunday School Teacher, Children & Youth Leader, and a member of the Choir & Praise Team. Brian is a board member for Charger Foundation, Westview Quarterback Club, Jackson State Community College Physical Therapist Assistant Program, and a former board member for the Tennessee Physical Therapy Association. He is also an active youth sports coach in the community. Brian has two children, Hayden and Caisley.
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com)

Trustworthy Leadership

What does psychological safety within workplaces look like in action?
This week on Conflict Managed we are joined by Hanna Grace Garner, a law student at the University of Tennessee at Knoxville. Join us as Hanna Grace recounts an experience where leaders diligently cultivated an environment of psychological safety. Listen as she recalls the cascading benefits that ensued from this approach, shedding light on the profound impacts of leadership founded upon trust and reliability.
Hanna Grace Garner graduated from Harding University this past spring with a master’s degree in Business Administration and an undergraduate degree in International Business. While at Harding, she worked at the Waldron Center for Entrepreneurship and Family Business and was active in a campus social club, running club, and her local church.
This fall, Hanna Grace is starting law school at the University of Tennessee College of Law. Her hobbies include reading, running, traveling, and taking care of her little indoor garden.
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com)

Moving Forward with Purpose

This week on Conflict Managed, we are joined by Dr. Yancy Freeman, the new Chancellor of the University of Tennessee at Martin. Join us as we discuss:
People-centric, servant leadership 🤝
Facilitating growth of others 🌱
Common sense decision making 🤔
Leading by example 🌟
Embracing change and a growth mindset 💡
Prior to Dr. Freeman’s move to UT Martin, he served at UT Chattanooga for the past 25 years in various admissions, recruitment and enrollment roles.
A first-generation college graduate, Freeman completed an undergraduate degree in political science, a master’s degree in public administration, and a doctorate in learning and leadership from UT Chattanooga. He currently serves on the boards of the Public Education Foundation in Chattanooga, The River City Company, and Chattanooga 2.0. Freeman was named a 2018 Top 30 Influential Leader in Chattanooga by City Scope Magazine.
Dr. Freeman holds active memberships within several honor societies including Golden Key, Alpha Society and Phi Eta Sigma. Freeman is also a 2020 graduate of the UT System’s Executive Leadership Institute. 
Photo by UTM University Relations
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services. Third Party Workplace Conflict Restoration Services (3pconflictrestoration.com)

Exploring Professionalism

What does it mean to be professional?
This week on Conflict Managed, we have a unique twist as our host, Merry Brown, steps into the role of guest. Lisa Smartt, a renowned national speaker and author, takes charge as the interviewer. Join us for an exciting episode where Lisa, a longtime friend and the show's first guest, discusses Merry's new book, "How to Be Unprofessional at Work: Tips to Ensure Failure."
“How to Be Unprofessional at Work” examines the question, what does it mean to be professional?
Far from a run-of-the-mill manual, “How to Be Unprofessional At Work: Tips to Ensure Failure” takes a unique approach to professionalism, offering a glimpse at what NOT to do in the workplace. Each tip outlines a specific unprofessional action and contrasts it with the appropriate professional behavior.
Unlike most workplace guides that simply list dos and don'ts, "How to Be Unprofessional at Work" highlights common workplace blunders in a lighthearted manner, offering readers an engaging way to learn from these mistakes.“How to Be Unprofessional at Work: Tips to Ensure Failure” is available now available on Amazon.
How to Be Unprofessional at Work: Tips to Ensure Failure: Brown, Merry: 9780989993463: Amazon.com: Books
Conflict managed is available wherever you listen to podcasts.
Conflict managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services.