Conflict Managed

Transforming Office Interactions

Today on Conflict Managed we are joined by Keegan Cary (she/her). Join us as we explore the world of work, discussing issues such as:
handling angry customers and practicing transparency
restorative justice
mentoring young professionals
the role of supervisors as thought partners
the importance of detaching individuals from problems
maintaining a relationship-centric attitude, even when mistakes occur
Keegan Cary (she/her) works as an Organizational Ombuds and has a master's degree in Conflict and Dispute Resolution. Her passion for her work as an organizational ombuds stems from her background in education. Educators provide students with the knowledge, tools, and skills to problem-solve and navigate the demands of a classroom environment and in life. As an ombuds, Keegan works with individuals to talk through their concerns and strategize possible options to address them with the goal of helping that individual feel confident in the plan they have identified for moving forward. Outside of work, Keegan likes to embroider, run, hike, and play soccer. 
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services.

Next Level Leadership: Joy, Midlife, Arts, and Quiet

This week on Conflict Managed, join us as we explore "Next Level Leadership," where joy, midlife, arts, and quiet converge to transform the leadership journey. Our special guest, Diane Van Buren, a mentor for successful women leaders and co-author of the WSJ #1 Bestseller "Limitless," shares invaluable insights.
Explore the power of joyful leadership and reimagine roles at midlife.
Discover how arts and culture can guide your next steps and foster higher-level thinking.
Learn about the transformative impact of quieting down for effective leadership.
Unlock new possibilities for leadership growth and fulfillment.
About Diana Van Buren:
Growing up as an expat, Diane enjoyed exploring spectacular places while immersing in diverse cultures. Her background of world travels provided firsthand experiences of world treasures. 
Living in Tripoli, Libya from age ten, a military coup bestowed the unexpected benefit of attending high school three years on her own in Rome, Italy. 
In Rome, Diane began studies in art history, architecture, sculpture and urban design. After living in Sumatra, Indonesia, she attended the University of Texas and graduated with a Bachelor’s of Architecture. 
Diane married her university sweetheart in Sumatra and moved to New York City. After three years there, she moved again to Dallas, Texas, her current place of residence. 
While Diane earned award-winning success in her architecture career, her dissatisfaction reached a tipping point: her success didn’t bring the happiness she desired. She was restless, adrift and yearned to regain direction to maximize her talents. 
Something deep within was calling her to more, and she didn’t see where she could fit in. The problem she faced was how to live up to her life experiences and share her gifts with the world. 
Reinventing herself took stamina, focus and discipline. Along the way, Diane earned a Master of Liberal Studies, writing about piazzas as theater. 
Diane’s faith carried her through periods of self-doubt, loneliness and a marital rift - happily repaired. 
Following her heart, Diane sculpted the role for herself that didn’t exist before.
Since then, Diane offers programs and retreats to claim fulfilling joy that eludes those who settle, conform and deprioritize their growth to make others comfortable.
Her personal life experiences, professional training and studies led her to write Enlightened Rome: Discover the Magic of Piazzas and Public Spaces in Rome, Italy. 
Diane passion for cities public spaces, award-winning design, photography, and sculpture feature in presentations, coached programs, and immersive retreats. 
Utilizing the transformational power of place, Diane’s clients step into their greatness as they walk with the greats, experiencing world treasures. 
Extraordinarily fulfilling living comes with spiritual connection in the arts. Women who open to their Inner Artist design their Wild Happiness so they can thrive all their life.
Diane’s coaching empowers women leaders to evolve their leadership. Developing their authentic expression, they hone evolving Leadership, Legacy, Life and Love. 
You can find Diane online:
LI:  Laurel “Diane” Van Buren
FB: Diane Van Buren Designs, LLC
IG: artistauthortraveler
TikTok: dianevanburen7
 
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services.

Empowering Workplaces: Neurodiversity, Mental Health, & Menopause

This week on Conflict Managed we are joined by Marie Coombes, CEO of We Restore Calm. Come with us as we discuss the power of workplace mediation, self-change, neurodiversity, mental health, & workplace conversations normalizing menopause. Embrace the shift from dysfunctional to psychologically safe work environments!
Marie Coombes is a subject matter expert in conflict management. With extensive experience in dealing with various conflict issues, Marie assesses disputes and suggests tailored solutions based on business and individual needs. As an accredited workplace mediator, Marie boasts a remarkable 95% success rate in 2-party mediations within challenging and complex operating environments.
Having worked at Royal Mail for 17 years, Marie honed her skills in conflict resolution, mediation, change management, employee and industrial relations, and employee engagement. She became an accredited mediator in 2014 through TCM's National Certificate in Workplace Mediation. Throughout her career, Marie fostered strong relationships with union officials and management, which proved instrumental in achieving successful outcomes.
Marie was awarded the workplace mediator of the year at the National Mediation Awards in 2020, where her excellence in mediation, particularly in the realm of mental health, and her seamless adaptation to online mediation during the Covid-19 pandemic were acknowledged. Her dedication extends to empowering individuals with mental health concerns and neurodiversity, emphasizing the impact of conflict on employee well-being. Marie's commitment is evident through her roles as a Time to Change Champion, a Mental Health First Aider, and her advocacy for mental health within Royal Mail.
Outside of her professional endeavors, Marie enjoys spending time with her family, indulging in activities such as walking her two dogs, listening to music, and engaging in running and weight training.
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services.

Future Focused

Question: Picture being pitched a novel TV concept 20 years ago – strangers on an island competing and voting each other off until one 'survivor' remains. Would you have bet on this new 'reality' show or passed?
Today on Conflict Managed we are joined by Steve Pacheco, President and CEO of the American Advertising Federation. With decades of experience in advertising, Steve discusses how he has navigated industry changes and evolving cultural trends. As he guides his industry towards a future-oriented path, Steve shares his strategic approach. Don't miss this insightful episode!
As the President/CEO of the American Advertising Federation, Steve is tasked with designing a future-forward organization consistent with the changes impacting the advertising landscape. His role will span evolution of the AAF’s programs, services and membership; volunteer engagement; and serving as the voice of the advertising industry through advocacy and lobbying on key issues from free commercial speech to the advancement of diversity and inclusion.Steve joined the AAF from Ducks Unlimited, where he was Chief Marketing Officer. He has 30 years of industry experience, more than 20 of which were spent at FedEx as Director of Advertising & Sponsorship Marketing. There, he produced award-winning work, including 12 Super Bowl commercials, FedExCup, NFL and NASCAR ad campaigns. He worked for International Paper as Director of Advertising & Marketing Communications, where he directed their 1996 Summer Olympics sponsorship. He was also a partner in a Memphis-based advertising and design agency, Humphreys Ink.Steve is the first AAF President & CEO to have held leadership roles at every level of the organization, beginning at the collegiate level, President of Memphis Advertising Federation and Chairman of the AAF National Board of Directors in 2011. In 2013, he received the AAF Barton A. Cummings Gold Medal Award and was named The ADVERTISING Club of New York’s “Advertising Person of the Year.
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services.

Rancher, Educator, Leader

What is it like to start a ranch/farm from scratch?
What is it like to make a mid-career shift?
How do you cope with an unsupportive boss?
Today on Conflict Managed we are joined by Dr. Emalee Buttrey, Director of Education, Programming, and Museum Experience at Discovery Park of America and owner, along with her family, of BERG Livestock. Listen in as Emalee tells us her experience of starting a family-owned ranch, changing careers, and dealing with difficult work situations.
Emalee wears many hats, her favorite one being of the cowboy variety. She is a wife, mother, daughter, sister, and friend. She's also an educator, researcher, collaborator, and rancher. Bringing more than 20 years of experience in education, research, and communication, Emalee is currently the director of education, programming, and museum experience at Discovery Park of America, a state-of-the-art museum and heritage park in Union City, TN. As a member of the senior leadership team, she sets the strategic vision and manages implementation of Discovery Park's mission-oriented education initiatives and events. 
Prior to her current role, Emalee served as the assistant director of the honors programs and associate professor of animal science at the University of Tennessee at Martin, where she also earned her bachelor's degree in animal science. She was a tenure-track faculty member at Louisiana Tech University and a research and extension associate with the Texas A&M AgriLife Research and Extension Service. She holds graduate degrees from Texas A&M University and West Texas A&M University. 
Emalee, her husband, and two children live in Martin, Tenn., where they own and operate BERG Livestock, a regenerative grazing operation. They raise cattle, sheep, and laying hens, marketing breeding cattle, grassfed lamb and pasture-raised eggs in the local community.
Emalee thrives in a team environment, valuing each individual and the skills he or she brings to the table. She's recently taken a keen interest in leadership development and coaching and can't wait to see what may come of that with respect to her on- and off-the farm roles.
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services.
 
 
 
 
 

Competition & Collaboration

Today on Conflict Managed we are joined by Tuba Bilecik, an accomplished mediator, lawyer, outsourced ombuds, conflict management consultant, and trainer based in Washington DC. With extensive experience mediating civil, commercial, employment, and workplace disputes, she closely collaborates with organizations providing expert advice on effective conflict management and cultivating a positive and respectful workplace.
Beginning her ADR career in Turkey, Tuba played a significant role in developing mediation awareness and implementing commercial and workplace alternative dispute resolution. She has worked with diverse clients worldwide, including international organizations, private companies, NGOs, government agencies, and individuals.
Tuba's approach to alternative dispute resolution is informed by her combination of litigation, transactional, and in-house general counsel experience, enabling her to deliver tailored solutions that meet each client's specific needs. Her cross-cultural competencies and extensive experience in working with clients from diverse backgrounds make her a valuable asset for organizations seeking to adeptly manage conflicts.
Tuba is a Distinguished Fellow of the International Academy of Mediators and was awarded the prestigious Weinstein JAMS International Fellowship in 2017. She holds a Bachelor of Laws degree from Marmara University and an LL.M. in ADR degree from the University of Southern California.
Tuba is also an amateur sailor and oral storyteller.
You can find her online at:
linkedin.com/in/tuba-bilecik
https://www.instagram.com/tubabilecik/
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services.

Empowerment

This week on Conflict Manage, we are joined by Jayne Robinson, a narcissistic abuse specialist who is passionate about helping people access their self-empowerment to take positive steps forward and regain control of their lives.
Using a powerful combination of integrated trauma informed coaching (ITIC), hypnotherapy, brain spotting, and rapid transformational therapy (RTT), Jayne offers a safe, comfortable, relaxed, and confidential environment for her clients seeking assistance in their healing journey.
Having personally experienced narcissistic abuse during her marriage and long after she left the relationship, Jayne knows what it feels like to feel unheard, misunderstood, gaslit, and not believed.
Jayne Robinson became a licensed RTT practitioner and certified hypnotherapist, adding integrated trauma-informed accredited coaching to her toolbelt to enable her to provide educated support for others who are experiencing narcissistic trauma and abuse.
Jayne has big plans to create a series of masterclasses and would love to do further work with family law firms to help their clients calm their nervous system prior to mediation or trial to help them be in the best state of mind and make better decisions.
Jayne welcomes you to join her to live a life with more connection, focus, and happiness.
You can find Jayne Robinson online at https://jaynerobinson.com.au
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services.

Trust + Mentoring

Today on Conflict Managed we are joined by Geetha Ravindra, Vice President for Ombuds Services for The McCammon Group.
Geetha Ravindra has over 30 years of experience in ADR in international, federal, and state organizations. She began her career with the Supreme Court of Virginia where she was Director of the Department of Dispute Resolution Services and managed court-connected mediation programs for 11 years. For many years she provided mediation and training for the World Bank Group, and several federal and state agencies, and taught mediation at the University of Richmond and College of William and Mary Law Schools.
Geetha then served as in-house Mediator and Ombuds for the International Monetary Fund and the Center for Global Development. Most recently, she was Director of Workplace Relations for the U.S. Court of Appeals for the Fourth Circuit. She is an International Ombuds Association Certified Organizational Ombuds (CO-OP®) and a Virginia Supreme Court certified mediator. Geetha is past Chair of the ABA Section of Dispute Resolution, past President of the Virginia Mediation Network, and past Chair of the VSB-VBA ADR Committee.
You can find Geetha online at here: Ombuds Services - McCammon Group
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services.

Work/Life Balance

Is work/life balance a myth?
Today on Conflict Managed we are joined by Phallyn Folse, a chemical engineer turned manager and CEO of PF Strategies LLC. Phallyn discusses her journey and the principles and techniques she’s implemented to find work/life balance. She also talks with us about:
Flow
This or better thinking
The isolating effects of management
“Is this mine?” curiosity around work conflict and emotions
The Ice Cream Wall visualization (you’ll have to listen to find out what this means!)
As a recovering burned-out corporate parent, Phallyn understands what it’s like to pretend to balance a corporate career with family life, all the while feeling completely depleted on the inside. Being a wife and mom of two and after going through a period of major burnout mid-way through her 10+ year career as an engineer turned manager, she managed to implement alternative science backed strategies into her daily life that led her to thrive and not just survive. Over the past decade, Phallyn has used her chemical engineering and chemistry background along with her knowledge as a certified Feng Shui consultant to research, develop, and test strategies that help corporate parents lead a life where they feel grounded, balanced and ultimately, thrive. 
You can find Phallyn online:
LinkedIn - https://www.linkedin.com/in/phallyn-folse-58a67755
Instagram - @pfstrategies.co
Website: www.pfstrategies.co
Conflict Managed is available wherever you listen to #podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services.

You May Want to Consider …

Stuck in a work conflict? Not sure what to do next? Get curious.
Today on Conflict Managed, we are joined by Natalie Landau Gibson, Ombuds at UCLA.
Natalie Landau Gibson, a Southern California native, has spent the last ten years honing her skills in the field of conflict resolution. She received her bachelor’s degree in Socio-Cultural Anthropology from Boston University and then her Master’s Degree in Ethics, Peace and Global Affairs from the School of International Service at American University in Washington, D.C. With particular interests in human rights, social justice, conflict transformation and peacebuilding, Natalie has worked for a variety of non-profits, government organizations, and public institutions striving towards creating positive change domestically and internationally. Natalie’s current role is an Ombudsperson at the University of California, Los Angeles, where she provides confidential conflict resolution services to students, faculty, and staff.
When not working, Natalie enjoys reading, spending time with friends over a good board game, and traveling the world with her husband. 
Conflict Managed is available wherever you listen to podcasts.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services.